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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by • EE Knowledge Specialist
  • 11086 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
  • 22767 Views
  • 0 replies
  • 6 Helpful

Resolved! Phone call issue

Hi, Over the last few weeks when I’m making phone calls, the person on the receiving end can’t hear me properly, I keep cutting in and out. I’ve noticed that my phone signal only has 1 bar, I’ve never experienced this issue before on EE. Does anyone ...

KGill1 by • Visitor
  • 489 Views
  • 3 replies
  • 0 Helpful

Resolved! Mobile Parental Controls

Hi. We would like to be able to disable the use of our daughter's phone(s) when refusing to go to school etc so they can't call or text or use mobile data. Does EE allow this?

welsha by • Contributor
  • 789 Views
  • 6 replies
  • 4 Helpful

Resolved! this connection is not secure

using EE Mobile network 4g  4bars signal  iPhone 16+selecting William hill app on my phone and then gets a message this connection is not secure. then tried signing in through William Hill web siteand still get the same issue.but using EE wi-fi at ho...

Bluesriff7 by • Established Contributor
  • 571 Views
  • 1 replies
  • 0 Helpful