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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2602 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1788 Views
  • 0 replies
  • 5 Helpful

Fult with my network

Right iv been with EE for LONG TIME and so fiar i am so disappointed with how crappie the Internet is in and around Retford Hayton and Staffordshire also iv had to have a new sim card today as my old one was about 20 years old my Internet connection...

Resolved! 5G standalone

I’m just wondering if I can find out if they is a timeline when I get 5G standalone in my area many thanks 

danny19970 by Skilled Contributor
  • 280 Views
  • 1 replies
  • 3 Helpful

Resolved! No Service

Hi,I am having issues with reconnecting to the EE network when returning home from work.II live in Northern Ireland and while my work place is still in NI I can only receive the Irish Eir signal whilst on roaming. Usually when I get home I automatica...

AvaRose90 by Investigator
  • 305 Views
  • 2 replies
  • 1 Helpful

Poor coverage indoors in croydon

Hi there, i recently moved into a new home around east croydon. The mobile signal outdoors is a bit weak but workable, however indoors is completely unusable and i cant even take a phone call. Nothing on the EE website suggests there is an issue plea...

3li2 by Investigator
  • 264 Views
  • 4 replies
  • 0 Helpful

No signal for 4 days!!!!

Hi....I have 2 mobile phones with EE, and we've had no service at home for 4 days....!!!!I was wondering if you get a refund on your bill as we use our mobile phones for everything, internet, hotspots as we don't have a land line or any other form of...

Taffybwel by Investigator
  • 236 Views
  • 2 replies
  • 0 Helpful

Wi-Fi stops overnight

I’ve had a SIM card for just 3 days. During day in phone or mi fi device I get Wi-Fi but no internet at all. In evening around 4.00pm it starts working in both devices and works up until at least midnight , perfectly. The next morning it won’t work a...

Rls106 by Investigator
  • 467 Views
  • 10 replies
  • 6 Helpful