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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 6438 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 7691 Views
  • 0 replies
  • 6 Helpful

Coverage in Bayswater

Update: 22 October 2025 For the first location, we have had designs approved for the mast and have submitted a planning application as part of the high-rise building regulations. Pending a positive outcome from the planning application, we can star...

Leanne_T by EE Community Support Team
  • 14059 Views
  • 46 replies
  • 11 Helpful

EE worst service ever

Since the Orange days,early 90s I've had great service but this year, EE has been useless! No service in quite a few areas, Thanet is totally dead, Where is the grea service that the adverts keep on men?

Saday by Contributor
  • 196 Views
  • 2 replies
  • 1 Helpful

Very poor reception thanet area

Even though ee site shows good outside signal, around the thanet area this year has been terrible for reception. I choose ee years ago because of great coverage but it's so bad now,thinking about changing supplier. Why is ee so bad this year, is it b...

Saday by Contributor
  • 252 Views
  • 2 replies
  • 2 Helpful

Resolved! Using an EE sim in the UK

HI folks, I live in Germany and I currently have a sim card / account with Telekom. I wish to go hiking in the Scottish Highlands next year, in areas with limited mobile phone network coverage. However, I see that EE has good coverage over the area I...

iPhone 14 5G Standalone Restriction?

So I joined EE Full Works a wee while ago with the ambition of using 5G SA where available, however I didn't realise that unlike O2, EE seem to have some hard restrictions on what devices can actually use NR only!I don't understand why EE have decide...

Resolved! Network issues

I use my ee sim in my router for internet. I pay for the unlimited data plan and yet, I’ve not actually had service to enjoy it. I’m constantly getting disconnected from the internet and it’s been such a disappointment. I unfortunately am locked in a...

Itasoha by Investigator
  • 407 Views
  • 8 replies
  • 8 Helpful

No Signal Since Friday

Since Friday there has been no signal in the area around Braintree Essex.https://ee.co.uk/help/service-status - this page does not work so cannot look thereI sent the words "NETWORK STATUS" to 150 - the did not return the service statusThis is effect...

fredfrag by Visitor
  • 229 Views
  • 2 replies
  • 2 Helpful

Network issues

Changed many providers but same problem. And finally chose EE because they are the biggest network in UK but their network in my area is also very bad. Basically no service provider updates or upgrades local MAS or network towers. They are cheating u...