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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 10633 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 20102 Views
  • 0 replies
  • 6 Helpful

Resolved! Quality vs price

I renewed my contract with EE. I also have a Lebara card for when I travel as roaming costs are free in the EU and India, a place that I visit often and intend to visit again. I’m in Bristol right now and I never in my life regretted the contract ren...

Resolved! Issues to use my phone for calls, texts, and datas

Hello, I’m contacting you about my account because I’ve been experiencing ongoing service issues, including consistently poor or no signal in my area where I need reliable coverage. Examples: Impossible to download or if it is downloading is a file a...

MT0987 by Explorer
  • 479 Views
  • 3 replies
  • 2 Helpful

Resolved! Signal issues

We down again for days what a rubbish service at Helston Cornwall went down sat/ sun and still down just recieved a text down still ! 

Resolved! Gaming speeds in my area

 with my new array on EE mobile 5G finally getting the latency and upload times I need for gaming   [mod edit: removed personal details and changed title]

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Resolved! Network

Network has been down all day today since I bought a sim only deal I havnt been able to use my phone at all I can’t call EE or find anyway to talk to them as I only receive WiFi can any one help