Enabling 5G on my SIM only plan

[p_one]

I'm on a 20GB SIM plan with EE, and I recently installed the SIM to a new Pixel 10 Pro XL.

This works fine, however it only connects at 4G speeds. I know the phone supports 5G, and I can't see a way to enable 5G anywhere in my Android settings or within the EE app itself.

I'm not sure if I need to buy this as an add-on, or upgrade my plan. The EE app offers no such options. Any help would be appreciated.

[XRaySpeX]

@p_one : You shouldn't need to enable 5G especially if it present at your location.

If it is a neighbourhood issue, you could consult Check service in your area  to see if any faults are being attended to in your local area. You may also Report a Problem there.

[p_one]

Yes, I did use the coverage checker and confirmed that 5G is available in my area. I'm fairly central in London.

[XRaySpeX]

Not the Coverage Checker but the Service Status Checker.

On my Samsung there is Settings > Connections > Mobile Networks > Network Mode > 5G preferred. Have you something like that switched off?