Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Hi all, Getting the below when I try and do the lottery. Any ideas on how to fix it? TIA
For over 2 months in Wateringbury and a large part of surrounding area in Kent the EE mobile data network has been scandalously next to useless, with chronic signal dropout, failed calls, the EE app does not work when trying to report problems and I ...
My network cut out last night after I had received a call and hasn't reconnected yet I've tried restarting my phone I've also tried putting sim card into a different phone which didn't work My son in law has tried to manually connect to the network v...
I used to be able to report network issues via text but it appears that EE have removed this option from 150. Today I had no 5G or indeed any mobile Internet but the "help" was telling me to go to the website.... This seems absolutely ridiculous! An...
No connection 4G/5G and can’t use google maps to show us route to drive home. Is there something wrong with EE?
I have no signal indoors during the day. It appears to come back at night.
Over the last few months I've noticed my phone coverage generally has gotten significantly worse. At home, I have almost zero coverage, to the point where I can't even receive phone calls, but even in my local city centre, the signal is so bad phone...
Hello a bit dated but I just lost 2G service for my PAYG SIM - no it's not timed out due to lack of usage. This was sometime in July 2025. I had lost service in the May due to lack of use, but had since setup a reminder to make a chargeable call each...
Hi, Is there a way to see where an EE mast is? Or when there maybe one installed near by?I live in a village with no broadband so rely on mobile broadband.Oddly my mobile every now and then has connected to 5G and then changes back to 4G. Any help/ad...
