Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Hi EE Network Service Support I was wondering could EE make Satallite that allow EE Custoumoer to use Satallite Phone instead of using a cell tower to prevent any signal dropping many people have this issue to so I was wondering is there any new tech...
Hi i've got no signal again, the online signal checker says there's nothing wrong, the automated fault report shows no issues, i've tried reaching out to 150 to get technical support however without signal they cannot call me back, i've turned on Wi-...
Update: 25 March 2026 Over the past few days, the fibre company has completed the transmission and integrated the mast onto the network. The mast is now on-air restoring full service to Westgate-on-Sea. We will continue to monitor performance ...
I’ve never been so frustrated with the EE app and EE websiteI’m an existing customer and all I want is a pay you go SIM card for an extra device in case of an emergencyI have needed this in case I lose my mobile phone I need a backup. I only have a d...
Have been with EE for nearly a year. Am with them for mobile, tV, broadband. I continually have problems with the phone. I can rarely use the internet when away from home. This is a real issue for me as I'm a carer and often want to show clients piec...
Why does my EE/Norton antivirus say that EE wifi is unsafe and then kick me off the network whenever I try to use WiFi out of the house? I'm also unable to add EE wifi auto as saved network it just fails every time. Yes I'm main account holder and I ...
No signal for 3 hours already & tracker stated the area has no signal issues. So what’s going on?
It’s mid morning, not holiday, centre of Southbourne. Why is the signal so bad. This is not a one off and makes you wonder about switching suppliers. Can you add decent coverage and capacity. Thanks
I live in the Churn Valley (between Cirencester and Cheltenham). In the valley mobile connection is very poor. Rendcomb church tower dominates the area and in my non-technical opinion would be an excellent place to put a mast. Who can I contact to di...
I’m new to EE after being with O2 network for years, I am beginning to regret my decision as the signal is very poor and at times I can’t get a connection at all, I’m missing important calls
