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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1941 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 984 Views
  • 0 replies
  • 5 Helpful

Resolved! No network for dys

EE I’ve had no network for 4 days and I understand there’s been a storm but I rely on my phone for work and family. When will this be resolved? It been saying 16 hours since Friday 

debbylee by Contributor
  • 244 Views
  • 2 replies
  • 4 Helpful

I firmly believe that EE is no longer as it was because other networks piggy back off their network at a much cheaper rate…. Lycamobile: Offers pay-as-you-go deals and contractsPlusnet Mobile: Uses EE's network Spusu Mobile: Uses EE's network BT Mobi...

Anivas by Visitor
  • 419 Views
  • 1 replies
  • 0 Helpful

Poor mobile signal

We have moved to a prestigious postcode, HU14, and discover that the mobile signal is awful. It appears that many local residents have the same problem ,and are changing to O2, which is much better. Bearing in mind the area, I would have thought it w...

Longacre by Explorer
  • 321 Views
  • 5 replies
  • 6 Helpful

Edinburgh Mobile Data Problem

Hi ever since mid December my mobile data has been terrible.  Where the 5g shows it was changing to E quite a lot. I have a Galaxy A54 .  I done all usual stuff like reboot, airplane mode , update software.  I also got a new physical sim which also h...

Mobile Data

Since November 2024 im having issues with my phone. Any who calls me or if I make calls to landlines or mobiles no one can hear me the line is distorted so I have to call mobiles via WhatsApp 

SJ9823 by Visitor
  • 172 Views
  • 1 replies
  • 1 Helpful

Not registered on network

I've had my EE esim for a month and it was working fine until 4 days ago. Now I'm getting not regiwt3d on network and I'm not able to receive or send calls texts or use Data. I can't even call the customer support what do I do?

Android 16 Beta & Voice Over 5G

I have just this evening installed the newly released Android 16 Beta on my Pixel 9 Pro XL. It is, in the carrier settings, now showing a new option for Voice Over 5G. Is this something supported by EE now?

JPS111 by Investigator
  • 265 Views
  • 3 replies
  • 2 Helpful

Unable to make ir receive calls

Since around lunch time today, I have been unable to make or receive calls. My partner and best mate have had to use FB Messenger to call me. I've seen online that EE, 3, Vodafone and O2 are all having issues with their phone lines today. People are ...

BeckyLB by Visitor
  • 217 Views
  • 1 replies
  • 1 Helpful

Re: Re: mobile network keeps dropping out

Recently been having the same problem. Only notice it when I'm out the house. Signal (the bars) are fine, I'm in a city centre. However every now and then (like every 10 mins or so) the 4G icon will just drop out (like what happens if you physically ...

Nebfer by Investigator
  • 516 Views
  • 11 replies
  • 3 Helpful