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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 10988 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 22204 Views
  • 0 replies
  • 6 Helpful

Resolved! No service in LL15 Ruthin

We've had no service - mobile data and telephone - since the 16th. The service status page tells me there is a problem but not what the problem is or more importantly when it will be resolved. I've tried contacting EE via various channels with this b...

No mobile signal

Anyone else in BS4 having connection issues? My mobile signal is awful, I can only recieve calls via WiFi calling indoors and outside I have no signal until I reach the end of my road. Have reported twice and keep getting texts to say improvement wor...

Resolved! signal issues

for about a week now my phone signal has been very bad. data is slow but normal texts still works.whenever im on a phone call it sounds all robotic until it starts making a screechy sound like when you put two phones together and it makes voices deep...

bill117 by Explorer
  • 420 Views
  • 1 replies
  • 1 Helpful

Resolved! EE Coverage - deteriorating

I am increasingly disappointed by the EE coverage, particularly in the South of England. I visit many places in my motorhome and in Wareham, Hertfordshire, I could only get ½ bar on your GSM signal which means that my mobile WiFi is useless. The sign...

Hbottle by Explorer
  • 3145 Views
  • 3 replies
  • 3 Helpful

Resolved! New building site blocking signal

I live a 5 min walk from Southampton university and it's blocking my phone signal. I've never had any issues in 16 years until building work got above residential housing height. Since then both myself and my wife who is also with EE can no longer sp...

Padeeee by Investigator
  • 967 Views
  • 7 replies
  • 3 Helpful