Mobile Network discussions

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA. To hel...

I have no network bars showing on my phone, 150 number not sending texts through

Hi everyone,so this is the first time I have had network issues since joining EE. Since yesterday my network bars are showing as none or 1. I do seem to be getting a 4g signal as I have that symbol but my data is very very slow.it is no better today ...

Re: I have no network bars showing on my phone, 150 number not sending texts thr

I have no Network coverage at all.Mobile saying not registered on Network.

Sim still not come back on

My sim was blocked on Monday after part of my bill for my new handset wasn't paid due to an error where the direct debit payment hadn't been set up. I paid my outstanding bill on Friday evening over the phone and was told to turn my phone off and ba...

No Service - No WiFi to connect to

I really need my phone for work and cannot connect to work WiFi due to safety. I am not receiving information in advance about drops in service and this makes me look very unprofessional when missing important calls for my job! Try and get in touch w...

Resolved! Intermittently not receiving calls

I don't know which forum this belongs to most, because I don't know if it's a network or phone or call issue. I recently found out that I've been missing calls, most recently from a mortgage broker I'd been emailing, only to be told he's tried to cal...

Resolved! Landline not receiving calls from EE network.

Up until December we were with BT for Mobile, broadband and landline. We have changed to EE for mobile and another company for broadband and landline, keeping our existing numbers. Since the change over we can no longer ring our landline from our mob...

Re: 5G not working

I have the same problem. I've got a Sony Xperia 1ii that's 5GAnd bought a 5G data add on. In a 5G area.I've also selected 5G in preferred networks.Any ideas?

No signal in post code area ne20 9rq for over 2- mths now sick/tired of it

Hi I’m sick/tired of having no mobile reception in post code ne20 9rq , the checker says it’s aware of problem and is taking longer than expected I have logged a complaint with customer svc’s , which were as much use as a chocolate firegaurd .if ee ...

Mobile coverage

Has anyone been struggling with EE coverage the last few days? My phone doesn’t seem to be working unless connected to WiFi which is very frustrating. Thanks!

Network issues

Hi I’ve got a tp link router with an ee som card in it as I live in a static caravan but I e had no internet for the last two days and trying to get in touch with ee is useless as there’s no live chat and just generic answers in the help section, wou...