Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
I have been connecting to the phone mast below for months now and 5g and 4g+ signal used to be really good, now there is just 4g - can anyone say when the better service will return? eNB ID 22519 (Macro) - LTEMCC / MNC / Region234 / 30 / 25840Bands3,...
Hello,I got a call from EE Customer Services 4 days ago that 4G services will be cut off today and EE are sending me a 5G SIM card for broadband services 'tomorrow'. It never arrived. The caller said the 5G upgrade would solve 'all my issues with bro...
Hi.Just bought pixel 9 pro on contract and straight after got issue with speed of internet . During phone calls cracking voice is notorious . My speed is 1mbps up to 30 max .Location Banbury Oxfordshire. Ee says no problem is with network . Shocking ...
Update: 03 May 2024 For the first and third location (back-up in case of any unforeseen complications with the first two locations), we are building the new mast on the roof top of a high rise building. This will take longer than some of our other ne...
Forced to move to EE from BT and now left with virtually useless mobile signal connection. How do I resolve this????
I'm on the Full Works package. My phone is an S24 Ultra. I get the 5g Standalone signal at my work but I must confess when connected to 5g with 5g Vol the service is shocking. Web pages take forever to load and Internet is dreadfully slow. It's so ba...
Update: 6 March 2025 Over the past few days, our engineers have accessed the area and completed integrating the mast onto the network. The mast is now on-air, restoring full service to the Stacksteads area. We will continue to monitor performance in ...
Update: 13 March 2025 Over the past month, our engineers have found further work on the build is needed. Unfortunately, this has delayed the power supply being installed to provide power for the new mast. We expect all work to be completed and the po...
We have had no coverage in my area of work now for over 4 weeks,i have done the coverage checker and they said they have a problem and they don't know when it will be fixed? my phone is also used for work and customers trying to call etc and i miss c...
Update: 14 November 2024 Over the past few days, our engineers have completed integrating the mast onto the network and the mast is now on-air. Full service has been restored to Northampton. Update: 07 November 2024 Over the past few weeks, our engi...
