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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by • Former EE Community Manager
  • 5321 Views
  • 2 replies
  • 2 Helpful

Network issues

Hi I’ve got a tp link router with an ee som card in it as I live in a static caravan but I e had no internet for the last two days and trying to get in touch with ee is useless as there’s no live chat and just generic answers in the help section, wou...

Re: Is it just me or is ee phone signal poor

So been with EE 5 weeks. First couple of weeks fine but then an issue in our area caused some work to be done. Since this work has completed my signal is awful. It shows 2 bars but when I try and make a call those bars disappear and it says not regis...

Resolved! No service - expected fix extended

I’ve had issues with signal for over a week now. When checking it says that there is issue and that it is expected to be fix in “x” amount of hours. Then as that time comes up I check again and it is extended. The only option it gives is to call but ...

higgi23 by • Visitor
  • 135 Views
  • 1 replies
  • 1 Helpful

Resolved! Signal problems

Can anyone tell me why my signal in my house is only on 1 bar while when I was with PlusNet who used EE for their signals was always on full amount yet EE is never anywhere near that and why I can not get WiFi calling yet on PlusNet I had it 2 things...

DJGAZZA by • Valued Contributor
  • 982 Views
  • 35 replies
  • 0 Helpful

Re: Is it just me or is ee phone signal poor

Awful service since around two weeks before Xmas here also.. Literally NO service!? New Sim same issue in the same areas so it isn't my phone like EE have tried to say... I have been a Sim user with EE for 10 years and no issues until recently. Frust...

Philw75 by • Explorer
  • 711 Views
  • 2 replies
  • 1 Helpful

Emergency Calls only.

When at work, my colleagues and I are not able to use our phones. Are EE working on  the masts? Is anyone else dealing with this?EE  have not notified us of any issues Any advice please...

BCFCKRO by • Visitor
  • 124 Views
  • 1 replies
  • 0 Helpful

No network

Currently have no signal at all, I cannot call EE as I have no network and the online and the service status page is also not working. I am south west Scotland. Is there no online chat option or other ways to contact if there is no network and online...

Why is my 5g behaviour like dial up .?

please help EE…just moved into a new place and on mobile internet and have to rely on my iPad for internet connection and it’s so so poor despite showing almost 4 bars… my boss ordered a mobile dongle thing that we had to send back cos even that didn...

Avrilmae by • Visitor
  • 137 Views
  • 2 replies
  • 1 Helpful

Re: Cannot receive calls at all

I have exacly the same problem.  I can't receive any phone call from anyone. I tried multiple things like restating my phone, taking the sim out, putting it to a different phone, and checking the network setting. Nothing help. It's been a month. I ha...

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