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No internet - 'good connection' according to you

Aaroneehelp
Visitor

All evening my internet has been down on mobile data - according to yourselves the connection has been good. 

 

I have restarted my device - checked updates - turned airplane on and off. Because of this I have missed important work related emails. 

 

I used to be able to directly talk to someone through social media but now get directed to a closed phone line.

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 my question is - why lie and what happened to being able to speak to someone ?

 

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Looks like you've used the "check coverage" link. Follow "check service status" instead, and there's a subsequent option to "report a problem"