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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 434 Views
  • 0 replies
  • 3 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 418 Views
  • 0 replies
  • 5 Helpful

EE Network review from a traveller

Hi Alli used to live in the UK and was connected to O2 for many years with very few issues. I moved to Australia (Perth] 16 years ago and I’m with Telstra. I have absolutely zero issues with coverage and often record download speed tests of 600meg. O...

pnguins by Visitor
  • 549 Views
  • 2 replies
  • 0 Helpful

Withdrawal of 3G service.

The 3G system is being closed down in my area to prepare for 5G. I know 4GLTE will continue for a while.When I buy a 5G device , how can I find out if my current EE SIM card ending ****6429 will work at 5G?Will I have to get a new mobile number?. 

We have no signal for 2.5 days !

Mobile status says upgrade work is ongoing - although coverage check reports excellent !  Confusing or what ?Not sure if 2.5 days is from start of work or from now when I checked status - also confusing.Would be better to state date/time of expected ...

rufford155 by Valued Contributor
  • 756 Views
  • 14 replies
  • 1 Helpful

Mobile phone mast making a loud rattling noise

There is a mobile base station or mast near our house and it has started making a loud rattling noise at irregular intervals, often at night or early in the morning. Who do I contact about this? It is keeping my teenager awake during their A level we...