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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3741 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3000 Views
  • 0 replies
  • 5 Helpful

New mast / repeater options

Hi everyone,We run railway infrastructure for heritage railways in the UK, our main product being a system of custom trackers getting data over GPS and then sending that back to us over the mobile network. We have a new client down south, and have la...

Re: Is it just me or is ee phone signal poor

I have been with EE for many many years, and like you, over the last few months the signal in all areas I go has been very poor where it use to be very good.At work we all use EE, and everyone is having the same issue with very bad signal, unable to ...

David72a by Visitor
  • 439 Views
  • 5 replies
  • 0 Helpful

no service

i have no service on my phone for around 2 days already. i've tried checking mobile coverage on my area, it says excellent coverage, but service status in my area page says "we can't check our network right now". i have tried restarting my phone, air...

ian2223 by Explorer
  • 353 Views
  • 2 replies
  • 1 Helpful

St. Albans phone aignal

My signal is terrible and will drop out multiple times over a short period. This seems not just to be confined to my address but locally too! I don’t have Wi-Fi at home so can’t use this. I lose calls, can’t make calls sometimes. I know it’s not the ...

S1monJohn by Investigator
  • 636 Views
  • 4 replies
  • 1 Helpful

connection problems

hi all,, i have an EE mini router i use at my caravan in Dongal Ireland .It was  bought in Belfast and set up here. My problem is mbps ,, 1st thing in the morning when i do a speed test i'll get around 6mbps so i'm able to use my firestick and watch ...

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sadface1 by Explorer
  • 404 Views
  • 3 replies
  • 1 Helpful

Re: Temporary Mobile Network Boosters

I have got the FAPr-hsp 5000 and only got the three page document and need to know how to set it up as I have found EE exec team to be useless at sorting my signal issue which is caused by mast locally, so I got myself this device but need to set it ...

Gorilla2 by Explorer
  • 336 Views
  • 3 replies
  • 0 Helpful