Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Both me and my partner have had Signal issues for a few days but when I check the website it says there are no issues, is anyone else having issues?
Update: 04 July 2025 Our engineers accessed the area and replaced the generator this week as planned. During the activation we found further cabling work was needed to restore power to the mast. Our engineers accessed the area and completed the ad...
I have returned from Spain and been unable to connect to any network or ring EEplease help, I can only use WiFi and have tried all the trouble shooting tips
Update: 20 July 2023 Over the past week, our engineers have completed installing the mast onto the network, and the mast is now on-air restoring coverage to Redbridge. We will continue to monitor performance in the area. Update: 11 July 2023 Our eng...
Just wanted to say I was pleasantly surprised to find out 5G Standalone has gone live where I work in Derby - battery life compared to NSA is leaps and bounds ahead
Hi There, I am having network connection issues after upgrading to a new plan using my old SIM I live in Crown Hill, Milton Keynes and I cannot make calls or connect to 5G. Is it the SIM or location? Because my app says the connection status is good,...
I got a text from EE last Tuesday to say that there were problems with our local mast. Three days later we still have zero mobile signal at home. More frustratingly, the network service status checker at https://ee.co.uk/help/service-status has bee...
My phone disconnected *********** Mod note: Personal details removed from public view
