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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4991 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4869 Views
  • 0 replies
  • 5 Helpful

Coverage status

Really disappointed with EE lately. Constant poor connection on both 4G and 5G — no or just one line signal bars but barely any data actually works. Coverage checker says the area has “excellent service4G and good on 5G,” but the reality is the compl...

Resolved! 99% coverage of the UK !!

I’m the one where I live that’s the 1% not covered!losing  faith in EE big time drop outs and network disruption and coverage is terrible lately 

L3ON80 by Visitor
  • 579 Views
  • 4 replies
  • 9 Helpful

Network

It was supposed to be 5g but  I only get 4g connected and only have 2 signal bar

Tz23 by Visitor
  • 291 Views
  • 3 replies
  • 11 Helpful

My EE sim

I have stayed with Ee with my mobile and also left vidaphone with my broadband. Will I recieve a new sim as I have no service on my mobile

290 by Visitor
  • 256 Views
  • 1 replies
  • 2 Helpful

really bad coverage, no data at all

Hi. I don’t have any EE coverage and data from two weeks. Before it was working amazing. No I don’t have even one line of signal. Just wondering if it’s something wrong with EE in ME139RL area?I checked area coverage and there is not a problem. Nothi...

iiracz by Investigator
  • 509 Views
  • 5 replies
  • 2 Helpful

Complain

Dear EE Customer Service, I hope this message finds you well. I am writing to formally raise a complaint regarding the continued deterioration of my mobile internet service. I have been a loyal EE customer for the past two years, and during the first...

Cr70 by Investigator
  • 744 Views
  • 13 replies
  • 1 Helpful