Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2209 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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  • 0 replies
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Re: Is it just me or is ee phone signal poor

We have 4 different mobile phones all on EE with very poor signal , I have checked coverage checker and it says all ok. My one is for my business and I think I will have to move from EE,  does seem to have been since BT took over. Is there a number I...

"Sorry: number not in service"

Hi all. If I try to ring my home landline from my EE mobile, I hear the message "Sorry: the number you have dialled is not in service" in a lovely Scottish accent. I can call this number from my office landline without difficulty.The home landline is...

djcowlin by Investigator
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  • 12 replies
  • 1 Helpful

Calls going straight to voicemail

I am also finding this recently and when people are trying to call it’s going straight to voicemail and if I leave my phone go back on to it a lot of time it’s sitting at SOS until I then have to airplane mode on and off to get signal back it’s ridic...

Case Closed by EE

So, I have recently spent a number of hours on the phone to 150, trying to resolve the fact that on my new iPhone, I can't receive WiFi calls. We have no phone signal as we live in a very remote location. We rely on WiFi calling. Ironically, EE have ...