Mobile Network discussions

Coverage in Kingswood, Bristol

Update: 01 October 2024 Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...

Coverage in Newhaven

Update: 10 January 2025 Over the past few months, for the first location, our engineers have started legal steps to legally acquire the land from the site provider. Pending a positive outcome from the legal negotiations, we can start building the equ...

Emergency call only intermittently

Over the last couple of weeks I've noticed my phone keeps going to 'emergency calls only'. I don't think it's a network issue as when I restart the phone it works again, has been working normally for a few days each time but today it's happened 4/5 t...

No signal 4 Months and counting

We are in a rural area and the mast that usually supplies our signal whilst temporary has been in place for well over 5 years. We’ve had a few occasions of it going offline but within a few a days it’s back up and running. This time it went offline i...

Inquiry About Weak Mobile Signal in Our Are

I am writing to express my concern regarding the mobile signal strength in our area. Unfortunately, we are experiencing consistently weak or almost non-existent mobile reception. This issue has made it quite challenging to use both mobile calls and i...

Resolved! Phone mast invoicing.

Good morning,We have a mast on our site, would it be possible to advise the correct email address to forward the invoice for payment.Thank you.

Resolved! Sudden Drastic Drop in Internet Speed on Essential SIM Unlimited £30 (£23)

Hi, I’ve been using the Essential SIM Unlimited £30 (£23) plan at home since July, which promises “Excellent speeds - Max 100 Mbps.” Everything worked fine until this past Monday when the internet speed suddenly dropped to around 10 KB/s. Now, I can’...

I lost almost all 4G/5G signal at my office

I lost almost all 4G/5G signal at my office base in Plymouth, whereas up to about 10 days ago we had full signal on 4G/5G. I reported the problem via the app and I’ve had a message back saying there are no issues…?

Pixel phones - 5G SA yes or no?

Hello. Posted something similar yesterday on here and noticed there's a lot of people like me in the same situation. There is zero information on 5G SA on the EE website and neither tech or customer support have been sufficiently informed about, you ...

Can anyone tell me why there has been no signal on the 2nd december and the 3 rd

I've been trying to use my phone on the ng17 postcode with no signal for 2 days during the day as I rely on this service and thinking about changing network

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