Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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Resolved! Can't send Mms on s24 ultra.

I have been having problems sending Mms  messages on my Samsung s24 ultra, I get the error "Message not sent. Service not activated on network. EE"This and my last phone, s23 ultra, show the same problem?? I've tried every suggestion on the Internet ...

CollyWar by Contributor
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Signal problems with calls and data

Well at my mum's house I cold previously do pogo battles without interrupted signal. Now it is interrupted every game. It is true I have 4bars but it doesn't mean anything. At home, we have stopped being able to make or receive calls inside without W...

Mel138 by Explorer
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Poor phone signal

Same on my Samsung s23 ultra. Signal is crap wherever I go. Barely any network no internet connection. This will be the last contract I have with them. Almost £40 a month for **bleep** service on SIM only deal. 

I've also noticed the signal has dropped

I'm in Southampton and I've also noticed the signal has dropped! I can't even use the Internet in quite alot of places now and a couple of months ago I could.  Multiple friends on EE have been saying the same thing. There isn't any outages and we all...

Emmchu by Investigator
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  • 1 replies
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Hotspot outage

So I just got home after being away for about a month and a half. I get home and tried to log onto the EE wifi hotspot to call family, and it just doesn’t exist. I’ve checked my PlayStation, laptop and phone. It just doesn’t exist anymore. I live in ...

Maxinout by Investigator
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Resolved! Where do I report very weak EE signal?

HiWhere do I report very weak mobile signal? And can anything be done about it, it's been years.  Our house in central Torquay near the Riviera Conference centre has plenty of conference guests but little signal. I guess we are not London so go to th...

AlistairL by Investigator
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No network connection on my device

My EE network disconnected yesterday and it’s still showing no service but other network works perfectly when you change the sim, I don’t have access to any mobile to call the customer service team either 

Ama15 by Explorer
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Recent loss of 4G in ME10 1PS

Having changed my Mums phone provider to EE due to zero signal at her house on O2, and myself and partner having good EE signal on our phones when there, it has now disappeared. None of our phones have had signal now for a couple of weeks,, any one h...

TW2121 by Visitor
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  • 1 replies
  • 1 Helpful