Forum Posts

Coverage in Kingswood, Bristol

Update: 01 October 2024  Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...

Leanne_T by EE Community Support Team
  • 25228 Views
  • 72 replies
  • 34 Helpful

Coverage in Newhaven

Update: 10 January 2025 Over the past few months, for the first location, our engineers have started legal steps to legally acquire the land from the site provider. Pending a positive outcome from the legal negotiations, we can start building the equ...

Leanne_T by EE Community Support Team
  • 5978 Views
  • 48 replies
  • 12 Helpful

Emergency call only intermittently

Over the last couple of weeks I've noticed my phone keeps going to 'emergency calls only'. I don't think it's a network issue as when I restart the phone it works again, has been working normally for a few days each time but today it's happened 4/5 t...

Cchgj by Explorer
  • 302 Views
  • 3 replies
  • 3 Helpful

No signal 4 Months and counting

We are in a rural area and the mast that usually supplies our signal whilst temporary has been in place for well over 5 years. We’ve had a few occasions of it going offline but within a few a days it’s back up and running. This time it went offline i...

jdrose by Explorer
  • 251 Views
  • 3 replies
  • 1 Helpful

Inquiry About Weak Mobile Signal in Our Are

I am writing to express my concern regarding the mobile signal strength in our area. Unfortunately, we are experiencing consistently weak or almost non-existent mobile reception. This issue has made it quite challenging to use both mobile calls and i...

Resolved! Phone mast invoicing.

Good morning,We have a mast on our site, would it be possible to advise the correct email address to forward the invoice for payment.Thank you. 

Pixel phones - 5G SA yes or no?

Hello. Posted something similar yesterday on here and noticed there's a lot of people like me in the same situation. There is zero information on 5G SA on the EE website and neither tech or customer support have been sufficiently informed about, you ...

keke74 by Established Contributor
  • 666 Views
  • 8 replies
  • 1 Helpful