Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3572 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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  • 0 replies
  • 5 Helpful

Siganl issues

For some unknown reason, after years of having a great reception, in my home on EE network, I never even get 1 bar all of a sudden. Wifi calling is fine for calls, but you cannot send or receive any texts. Since a lot of us are paying more for EE tha...

Lani by Investigator
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  • 3 replies
  • 2 Helpful

Mobile Data connection

I have a question my brother flat is getting done up so it has scaffolding up and ever since I find it hard to get on the Internet my phone would have full bars but I would still get noting every time I go to his when I leave his I'll be fine but I'v...

Dale962 by Visitor
  • 300 Views
  • 2 replies
  • 0 Helpful

Unable to call 0345 numbers

Just moved over to EE and not able to call 0345 numbers, I am in the UK on an iPhone16 with a full inclusive package (unlimited all).  The calls just don't ring and eventually say call failed    HELP !!!

Network problem

I live in the UK and I have network problem nearly 3 days. I can't call anywhere and I don't receive call as well. Only I can use my workplace WiFi.  Problem should be about the area where I am working. Our business mobiles woth another provider and ...

Barsdem by Investigator
  • 367 Views
  • 4 replies
  • 1 Helpful

No 4G

Hi I live in the TN25 area in Kent we have had no 4G signal for 2 days now I keep trying the checker and it just says not working right now!! I only have a 4G router and work from home can you advise how long this will last and what the issue is? 

Resolved! LTE quality/reliability with EE

Hello. I'm seeking advice from those who know more ( 'I know nothing, Meester Fawlty. I from Barcelona!' )I'm not yet subscribed to EE 4G LTE WiFi broadband but have received a service from Three this past 3 years. It has deteriorated and is now unus...

oldbilbo by Contributor
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  • 14 replies
  • 7 Helpful

Poor 5G signal

My 5G signal has been so poor recently, even though with full bars. I’ve tried all the tips; turning airplane mode on/off, mobile data on/off, restarting phone etc but none seem to help. The coverage checker in my area is also showing as “great/good ...