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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 8834 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 15312 Views
  • 0 replies
  • 6 Helpful

Network signal issue

EE have recently been carrying out 5G upgrades in my local town. 5G SA/Standalone is being deployed which is great.....but unfortunately for me, it appears there is a fault with a newly upgraded site.I have raised a network fault with EE via the chec...

Resolved! Re: 5g mast

Hi there I’m also thinking of having a 5g mast on my land. Can you direct me who I would need to contact to get more information. Thanks

Adam0024 by Visitor
  • 306 Views
  • 1 replies
  • 1 Helpful

Resolved! 5G

Can anyone explain to me how i can get 5G in where i live when i done a coverage check and saying no 5G 

AndyC271 by Investigator
  • 308 Views
  • 1 replies
  • 1 Helpful

Resolved! PAYG Service Quality Issues

Ee is a **** ** **** especially if you're on pay as you go they chock your your 4g so you go on a contract,stuff them I'm going back to o2 find another provider,ee are *****     [Mod edit: please keep comments respectful and constructive.]

Dungie741 by Investigator
  • 602 Views
  • 7 replies
  • 2 Helpful

No indoor network coverage

We have little to no network coverage inside or in the nearby area outside our house. We are lucky to get 1 bar on any of our phones. This causes major problems when trying to call people when you cannot use WiFi calling eg doctors. Hospital. We also...

Resolved! Signal issues

Can you tell us if there are any serious signal issues with your service in south wales, it’s been extremely poor or zero most of the week. Thanks