Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
There has been no coverage in the Woodbridge area for the past week even though the the coverage checker says the coverage is perfect! when you proceed to 'find out if there are works in your area' the app is not working. Are there any works curren...
I'm with EE, and get a fine connection on phones via broadband wifi. But our smart meter is dumb because we live in a poor network area. Octopus say "Unfortunately, smart meters typically connect through the DCC (Data Communications Company) network,...
Hi! Was travelling on the 30/03/2025 at around 18:30 and in the Vauxhall station entrance I had 4 bars of 4G but absolutely no throughput! Was quite difficult as I couldn't load up my ticket collection code, didn't check phone callsMade a report in t...
Hello, I’ve been with EE for a few months on an unlimited calls, data, and texts plan. However, at my home, there’s no signal, so I’m paying monthly fees for nothing. I have neither internet nor a proper signal for calls. Please improve the signal at...
i live in Windsor and have huge issues with data connectivity. In the centre of town and back at home, inside and outside. I went into store to ask for help and unfortunately was just sold to. My wife’s uses another provider and they don’t have the s...
I have been with you for about 2 an hath weeks I can't get any network outside or in doors I am about 1 mile nr phone mast when I speak to anyone they say I broke up If I want talk to someone I have go out of my area I got samsung galaxy a21s I have...
Hi thereCan private individuals purchase and deploy small cells in their own house? I've seen some small cells uses the LAN port of the network switch or LAN port of router to access the internet.
Good afternoon,I'm looking for some help please, every single call I make or receive the other person gets frustrated saying they cant hear me and I sound like a robot / dalek.The call usually starts ok for the first minute or so then it happens. We ...
I’ve been receiving no 5G service in the WS15 2JL area, only 4G. This problem has only come to light over the last few days. I’ve checked the coverage online tool twice, and reported the issue twice, only to be told there is no problem in my immediat...
Is there any way of contacting a human rather than the terrible Bert system? We have for months had issues with very poor 4g service we need for work purposes and the EE website no longer allows for network checks. It just says ‘this service isn’t wo...
