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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by • EE Knowledge Specialist
  • 11139 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
  • 23315 Views
  • 0 replies
  • 6 Helpful

Resolved! 5g

Evening, has anyone else had issues with 5g dropping out tonight and last night from around 8pm in the ruislip area? 

Resolved! No connection

Anybody else got no connection again? Same as happened before when it was off for 4 days? We are in Chesterfield,, Derbyshire 

Jono1889 by • Visitor
  • 439 Views
  • 1 replies
  • 0 Helpful

Mobile phone signal booster for campervan

Hi I'd like to improve the signal I get on my iPhone when we are away in our campervan. I'm wondering if a mobile phone signal booster would work, since Ofcom now allow these. These units use an external aerial, an amplifier and an internal aerial to...

Resolved! Mobile data in central London is non existent

Tell me honestly EE have you completely given up on mobile data services in central London? For weeks now it has been impossible to send an email on the go and your system does not download essential content like QR codes etc what are we paying for ?...

JACS65 by • Investigator
  • 769 Views
  • 4 replies
  • 1 Helpful

cant access CCTV and Webcams on EE 4g

Hi AllI'm really pulling my hair out with this and can anyone help please.About 10 months ago or so, I suddenly wasnt able to access my CCTV on the EE 4G network on my mobile (2019 Sony Xperia XZ3 android).I have trawled google and seen a few other p...

Cannot use Mobile outwith house on 5g?

Hello all.Only just got EE  sim recently.Hoping someone can help as I need to be able to message people when out and about but Cannot on 5g .Tried everything I know to get 4g but there are no options , it only offers 5g.Partner was on EE help for ove...

Resolved! Having issues connecting to EE hotspot and text code

Hi, I have an issue when connecting to an ee wifi hotspot. So when I’m out, in a bad dead zone and I see ee wifi. I connect to this, state that I’m a BT broadband customer , put in my password but then it wants to send me a code either via text or em...

Lardenr by • Contributor
  • 1648 Views
  • 8 replies
  • 2 Helpful