No signal for 4 days!!!!

[Taffybwel]

Hi....

I have 2 mobile phones with EE, and we've had no service at home for 4 days....!!!!

I was wondering if you get a refund on your bill as we use our mobile phones for everything, internet, hotspots as we don't have a land line or any other form of internet. I need my internet for work so it's causing all sorts of problems.

Frustrating to say the least!!!

[Chris_B]

@Taffybwel  I take it you wasn’t at home when you posted this ?  Have you checked the service status in your area ?  You can use THIS  and click the check service status tab.   

[bristolian]

With the best will in the world, no network will guarantee 24/7/365 100% uptime  - and this is provided for in the T&Cs.

If such connectivity is vital for you, I would recommend looking at having a backup connection of some kind. "All your eggs in one basket" type theory.