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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 6613 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 8123 Views
  • 0 replies
  • 6 Helpful

Signal

Hi there - is anyone else having issues with their network - I have no bars at all. Every so often may get one and then disappears. Have restarted phone, put on airplane mode and then turned off - have checked updates and looked online and signal and...

No network

I came back from abroad yesterday, my phone worked perfectly fine yesterday after we landed. Today I have "Not on a registered network" keep popping up on my phone, and I cannot make any calls at all. I have tried to call EE for support and obviously...

Abbie1611 by Investigator
  • 561 Views
  • 7 replies
  • 1 Helpful

Poor call quality

I thought I’d jump in here as well… I’m having exactly the same issues, like others have said it’s not technical hardware. And only when making calls to other EE phones, happens on data and Wi-Fi calling unfortunately. It’s absolutely abysmal quality...

Getting 'E' signal constantly

For the past 4 weeks my phone (samsung a55) keeps dropping signal constantly. I'll look and the E (2g) is there, I switch to airplane mode and back and 5g is there again. Then I can put down phone for a moment and same has happened. Different locatio...

gazmbuku by Contributor
  • 476 Views
  • 3 replies
  • 1 Helpful

Calls droping

My phone is droping calls or cutting out I have friends who are with ee and having same issues I have bo other way to call people when needed this needs to be sorted a lot of money is being payed each month for a service I can't use 

5g

My iphone supports 5g but I cant het it, is it to do eith my plan ? 

KH103 by Visitor
  • 345 Views
  • 1 replies
  • 0 Helpful

Indoor/outdoor

Indoors I have a decent 4G signal showing on my phone - 3-4 bars. But when I call a number (eg my landline) the call just times out. Going outdoors with the same or fewer bars, the call goes through.I do get emails and messages coming through OK.Wi-f...

larypie by Visitor
  • 359 Views
  • 2 replies
  • 0 Helpful

Mobile network.

I moved to EE from vodafone about 6 months ago just to try it out, I can't wait for my contract to run out so I can go back. This isn't the first time I've mentioned this but it's so annoying when EE are supposed to be the best around. I'm currently ...

Jeff111 by Contributor
  • 960 Views
  • 7 replies
  • 0 Helpful