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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4190 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3572 Views
  • 0 replies
  • 5 Helpful

EE MOBILE NETWORK THE WORST

EE MOBILE NOT TO BE RELIED UPON ANYMORE! I  wish to express extreme dissatisfaction with EE Mobile Network Service. I take their unprofessional service with a pinch of salt now that their ZERO BAR status has been the frequent  display on my cellphone...

JiLF by Established Contributor
  • 3834 Views
  • 29 replies
  • 13 Helpful

Re: Is it just me or is ee phone signal poor

It's not just you. I've had poor signal since I moved to pevensey. I had a really good signal in towns but that seems to be reduced for some reason. I've done ALL the checks that EE say to do and still its poor. Every single tome I have tried the fau...

Phone signal

Has anyone else signal completely gone of there phone been working all day battery died at work cam home charged my phone now it says no service tried everything 

Network issue.

Can anyone help ? I have had a disconnected network on my phone for nearly 8 weeks now. Cannot use my phone at all to call or text,nor can I recieve any. Several chats later,still no further forward. Having a detrimental impact on my business. Really...

Rhona14 by Investigator
  • 307 Views
  • 2 replies
  • 0 Helpful

Re: 4G Data Speeds Slowed

Hisorry if I sound like a member of the tinfoil hat brigade, but I'm convinced that late last year EE started throttling back speeds on 4G broadband connections to start pushing people towards to 5G broadband.my nearest mast had its software updated ...

Statsy by Investigator
  • 1564 Views
  • 8 replies
  • 0 Helpful

NB-IOT network Powersave mode

HiI've been using the Vodafone NB-IOT network for our devices, and recently changed sim providers, the new sims (which are worldwide type)  connect to the EE network, connection works fine and signal appears to be good so far. The one issue I can't s...

robf355 by Explorer
  • 645 Views
  • 2 replies
  • 0 Helpful

Resolved! Re: Full 4G, but cannot make calls

Yes, I just experienced this happening with my phone over the past 2 days.  It’s a new phone and a new contract with EE (never been with them before).   Went to make a call and it wouldn’t ring, it would immediately cut the call off.  Another time, i...

Muddles2 by Investigator
  • 864 Views
  • 4 replies
  • 0 Helpful