No phone signal in Castle Donington

graham1973
Investigator
Investigator

Anybody else having problems getting phone signal in Castle Donington ?

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Hi @graham1973,

It's great to hear this is working again for you now.

Rach

View solution in original post

15 REPLIES 15
Chris_B
EE Community Star
EE Community Star

@graham1973  Have a look at THIS  and click the check service status tab to see if there’s a known issue in that area.  You can report an issue also.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
graham1973
Investigator
Investigator

Tried that and no known issues

@graham1973  Have you tried restarting the device?  Did you report an issue? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I tried three different phones with no signal and i have sort of reported the issue but as it is my Mother inlaws address, i think i have reported my address

JEM5817
Explorer

Been down since Mon. Why? Really annoying.

So i am not the only one, and it is a fault with EE ?

Can only assume it is a mast issue! Seems to be no fault info available.

ok thank you

Rach_H
EE Community Support Team

Hi @graham1973,

Welcome to the Community!

When you log into your account to check the status you can scroll further down the page to check another area. Do you know if you did this when you were reporting this outage?

Rach