Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3773 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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  • 0 replies
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Re: Is it just me or is ee phone signal poor

I've been a ee customer for years, I work nationwide in the UK and the signal is so bad everywhere, asking users to report in focused areas is just a waste of there time.. I'm looking to move providers if this continues as it's effecting my business,...

Lukey88 by Visitor
  • 311 Views
  • 1 replies
  • 1 Helpful

EE hotspot

I was having issues with connecting to the EE hotspot after paying for the day rate connection. I was connected to Rhy who helped me straight away whilst being patient and informative. She was brilliant at being respectful whilst informative and was ...

Tnev by Visitor
  • 345 Views
  • 1 replies
  • 0 Helpful

Consistent Mast Fault

I am wiring this forum on behalf of a friend because I know a bit about telecommunications.My friend has tried reporting the mast to the fault checker on the EE website and also tried calling customer service twice. He was scheduled a call back, whic...

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Re: Poor service

What a shock loads of people are having the same issues with EE, 4G doesn’t work calls drop out can’t make calls, sorry sir our network is fine. No it’s not and I pay a lot of money to not be able to use our phones.DO SOMETHING EE