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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1985 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1024 Views
  • 0 replies
  • 5 Helpful

EE Signal Peebles

Why is the signal so poor in the Peebles area. It was pretty good before, but for the last few months it’s been very poor, everything takes ages to load if it loads at all. 

Eshiels by Visitor
  • 546 Views
  • 3 replies
  • 1 Helpful

Can't make calls

A couple of days ago I updated the phone's software. There was then something about updating or installing aps. Obviously wasn't interested but there wasn't an option to tell it to go away. Since then I haven't been able to make any calls and I'm tol...

AndyIves by Investigator
  • 655 Views
  • 8 replies
  • 0 Helpful

Resolved! No Service

Currently, there is No Service in my area which is situated in Tidworth, Wiltshire this has been happening for 4 hours now and I've tried to troubleshoot this issue but persists.

Cannot hear anyone on a call

Hi everyone,Hopefully someone can assist me in this.For the past couple of weeks whenever I make or receive a call the person on the other end can hear me but I cannot hear them.I've tried switching my SIM to another phone and the problem persists. I...