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Poor connection

Eiliyah1
Visitor

‎11-03-2025 05:36 AM

EE signal down last few days only 4G showing at times, trouble making calls also receiving calls but getting disconnected. 
will be contacting them tomorrow not acceptable 

0 Helpful
2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎11-03-2025 08:13 AM - edited ‎11-03-2025 08:14 AM

If 4G is showing on your screen, then that is signal.

What is the trouble you're having with making & receiving calls? What happens when you try doing so?

Northerner
EE Community Star
EE Community Star

‎11-03-2025 09:06 AM

Hi @Eiliyah1 

Can you access EE WiFi calling service. 

Like all services sometimes the network fails or is temporarily down. Have you checked EE network status checker: 

https://ee.co.uk/help/service-status

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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