Mobile Network discussions

Discussion about mobile networks

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 2597 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1768 Views
  • 0 replies
  • 5 Helpful

Resolved! Bad EE signal in Kew, Richmond

In the last few weeks there’s been really bad signal in Kew to the point where no phone calls can be received or texts which makes it difficult to login to mobile apps. Is there a technical problem somewhere that needs to be fixed? 

HKat by Investigator
  • 1170 Views
  • 14 replies
  • 2 Helpful

Resolved! Im Disconnected

Hi, please could somebody help me, I haven't been able to pay my bill recently due to personal reasons and have been disconnected , I haven't got access to another phone to ring you, please can somebody help me so I can try and get things sorted and ...

Re: No service

2 years later and same. There is a "temporary" mast at the football club, so at ground level. Signal in much of town centre poor to non-existent.I understand the farmer who owns the land around the permanent mast which has failed is not allowing anyo...

ICG by Visitor
  • 325 Views
  • 1 replies
  • 0 Helpful

New mast in Woodburn EH22

Hello just a quick question to EE when will there be a new mast erected in EH22 2NE way back in late 2020 there was new cabinets installed directly across the road from the EE mast for woodburn and there has been nothing happened since have been with...

Rubbish internet and Customer Service.

Hi my EE is soooooo slow. The signal never raises above 2 bars and connection to the internet is weak. I have had problems with EE in the past but these problems are now back. They are slow to respond and do not like akward customers that wont go awa...

AndrewB3 by Visitor
  • 540 Views
  • 2 replies
  • 2 Helpful

Network Down

For several months now (since at least 18th March) I've not been able to get signal on my phone at home to make/receive texts and phone calls, and then I can't do anything online (ie WhatsApp messages) when I leave the house. Speaking to neighbours i...

Resolved! 5G coverage but only 4G connection

I am hoping one of you wise people can find a solution which has beaten the whole of EEs tech support. I have a S22 Ultra on EE. I live in a 5G area but my phone only ever shows the white 5G symbol  ( there is no 5G data)but it only connects to LTE. ...

WiFi calling issues

Although I live in a 5G area (apparently) trying to make mobile calls from indoors is poor as is accessing the Internet. So you think the solution would be to use WiFi calling...... However calls constantly drop out and sometimes do to connect. Spoke...

Spencer74 by Contributor
  • 1980 Views
  • 9 replies
  • 3 Helpful