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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1985 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1023 Views
  • 0 replies
  • 5 Helpful

4G issues

Hi, I have a Samsung S10 which I've owned for 5 years now, however since March of this year I've been unable to get a 4G signal anywhere within Merseyside and Manchester both indoors and out. Outside of these areas however it's fine. I've checked the...

Signal down

Anyone else had no signal at all today? Just messaged EE on fb and got this messageSorry all of our guides are resting at the moment. Our opening hours are 8AM - 9PM Monday to Friday and 8AM - 8PM Saturdays and Sundays.Resting? **bleep**..why they no...

Sophs by Visitor
  • 353 Views
  • 1 replies
  • 0 Helpful

No service

I've had no mobile service since this morning (both at home and work which are miles apart), so unless connected to WiFi my phone is pretty much useless.  Done all the usual (airplane mode/restarting device). Any idea when this issue will be resolved...

Donna132 by Explorer
  • 257 Views
  • 1 replies
  • 0 Helpful