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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 774 Views
  • 0 replies
  • 4 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 465 Views
  • 0 replies
  • 5 Helpful

Unable to hear people on calls

For the last two weeks I have not been able to hear anyone on my mobile. Incoming call rings but then I can't hear the caller but the caller can hear me. Similar with outgoing calls, it rings my end I don't know when they have answered it, but they c...

Ranger03 by Investigator
  • 1285 Views
  • 8 replies
  • 1 Helpful

Roaming at home! - how to stop?

So i'm just sat here in my Lounge and my phone texts me to say i am now roaming in the Isle of Man...  That was at 18:29 and then at 18:31 i was welcomed back to the UK.....  Worlds fast trip there and back again.So how do i turn off roaming? If i'm ...

Eli1234 by Investigator
  • 787 Views
  • 7 replies
  • 1 Helpful

No service Ealing England

I need help. I’ve lost all services and I’m not sure what to do. My iPhone 13 has no service at all. I’ve restored network settings, taking my sim out and put back in, turn off and then back on again airplane mode, and yes my bills are up to date!!  ...

EE Signal Peebles

Why is the signal so poor in the Peebles area. It was pretty good before, but for the last few months it’s been very poor, everything takes ages to load if it loads at all. 

Eshiels by Visitor
  • 541 Views
  • 3 replies
  • 1 Helpful