Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Can somebody tell me why Halesworth IP198RX is down for maintenance every other week (And now), EE is becoming very unreliable in this area.
Good day, I need help.more than a week ago, I topped up my EE account and bought a package for 15 pounds (unlimited calls and SMS) + 25 gigabytes of internet. But I have NO internet right now.I have already reviewed all possible help functions on the...
That is not correct, I have complained a number of times in the past about the appalling connectivity in the Hereford area. When I did complain I was firstly told that the record of failed calls for me gave no indication of bad service. A moot point ...
Hi! I more then 1 week when i done have network to my phone. I can't call 150 , i was to the shop but there no-one can now fixed the problem. All people in my area with ee can't use the phone . What i have to do in this situation??
Please help Sunday I received a text to say there was problems in the area and yesterday another saying taking longer than expected to fix. Iv been without my phone now for days. Nobody can hear me when they call me & when I try to call them it drops...
I am in area EC4Y, is this going to get fixed anytime soon? Also in South London SW17 the signal is terrible. I used to get over 100Mbps with BT, even seen 250Mbps over 5g, whats happened, you bitten off more than you can chew now. Too many on boardi...
Hii seem to be stuck in a loop of stupid. There is a Network Fault in my area. Voice calls don’t work but Data works after a phone restart. The online fault reporting service is unavailable and has been for at least a week and because Voice calls don...
The mast in my area has not worked properly since early October and as a result each month I call and get a full credit for my expected bill. It just dawned on me that being credited the full bill each month is more than what the line rental would be...
Hi All. I am havig a strange issue with my school websites. The sites below can't be accessed on either BT/ EE broadband or mobile nextwork unless the device is linked with a VPN. I have contacted the hosting provider who have said there isn't an iss...
Update: 16 July 2026 For the second mast in the area, due to circumstances outside of our control the area will no longer be suitable for a new mast. Our engineers have been looking at alternative sites in the area and found no suitable area for...
