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Community Activity
New to EE Sim card arrived today but cannot activate it
hi I’m new to EE on a new 24 month contract I received the SIM today by DPD and cannot activate it via their website. Spoke to technical they didn’t have a clue so they had to put me on hold to speak to a higher up tech got back to me and said it can...
Xbox game pass ultimate
I get game pass ultimate with my package. I haven’t received a code and when I try to activate it it just keeps refreshing. Can anyone help?
Scam Email?
Is this a scam email - or is my (old) @btinternet.com being disconnected?From: E E Servi□e <jsebas@zoominternet.net>Sent: 30 May 2025 12:47To: btukbroadband@bt.com; noreply@service.comSubject: New Terms and Policy ChangesB͎T+EE Telecommunication Hell...
Always connected what a joke
I have the all singing all dancing always connected broadband (4g hub kicks in if internet goes down)2 days ago main hub stops working 4g kicks in,so far so good.until I phone tech support after numerous test the main hub is found to be faulty new o...
Open letter to Claire Gillies
Dear Ms GilliesUnder your predecessor EE had a policy to misrepresent products to existing customers in the knowledge that they would merely offer a derisory compensation package following a referral to a powerless ombudsman. I am wondering whether t...
Re: Discovery + activation
Hello Help I have the full package, but discovery plus does not work. I managed to link it once but then it kicked me out of paid content shortly after, and now i set up a brand new Discovery+ account using the smae email I use with EETV but no joy. ...
Call ended
Is anyone else having problems with calls on their phone? Mine’s not been working for make calls or receive calls - the live chat doesn’t work either so EE aske me to call 150 and I can’t call customer service.
No Service
I recently had an additional line removed from my account due to an error after upgrading my phone. I spoke to someone yesterday regarding this and was told it was all sorted out. However, I now have no service on my phone. I need my services back as...
Discovery+
How do I activate Discovery+ or do I need to pay for it?
Flex pay approval.
Hi there.Why is flex pay approval taking so long?I've been an EE customer for 9 years, never had any issues with payments, always had top end contracts and phones and I'm now also an EE broadband & TV customer.My current phone contract with you has e...
