Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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No signal

I've had no signal in North Shields for 4 days now!.. when will this be sorted out? And am I going to be reimbursed for business loss? 

Why is EE signal rubbish in Caerphilly area

Is anyone else having issues with making calls in the Caerphilly area? I cannot believe that EE is the best network for 10 years in a row, if that is true what on earth are the rest like!? If I can ring out it takes about a minute to connect. After t...

No service

Hi, I  have been having no service on my current mobile (iPhone 13) for the last 3months. I cannot use my phone for basic things such as making a phone call or texting. I am currently in a 24month contract with EE. I have spoken to them on the phone ...

Microtik 4g router connection issues

Hi,Same for me as a couple of other posts.The connection is now only showing 3GHSDPS & HSUPAcellid 12857722Lac 1150 Earfcn 10761 DL frq 2152.2Im running a microtik R11eLTE and have had no issues for years now, ive made no changes my end,  also the si...

swac3 by Established Contributor
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Resolved! Multiple connections now runing at 3G HSDPA not LTE

We have multiple connctions all over the UK that have been runing for over 2 years, using external modems, (mikrotik) with no isusses, but since the 7th of Dec over 10 Sites have dropped to useing 3G HSDPA, constant drops in connections, run a scan a...

ineedbr by Investigator
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  • 15 replies
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Coverage in Harraby/Garlands, Carlisle.

Update: 21 November 2023 Over the past few weeks, our engineers have completed integrating the mast onto the network and full service has been restored to the Harraby/Garlands area. We will continue to monitor performance in the area. Update: 04 Oct...

Leanne_T by EE Community Support Team
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terrible signal indoor in W1H area and around

Hi,signal indoor in W1H and around is awful and apparently only EE is experiencing it: local restaurants (especially Seymour Place ones) have confirmed me that their employees with EE don't get any coverage inside and have to go out on the street to ...

Ella68 by Explorer
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  • 3 replies
  • 0 Helpful