No signal for few day

Vicky1022
Explorer

I have no signal for few days.
Signal is showing as excellent however seems to have gone down over the last few days-for context ive had the phone for over 4 years same sim same settings same house. Don't know why. 

I don’t want to use ee anymore 

3 REPLIES 3
bristolian
EE Community Star
EE Community Star

If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker  in the first instance, to check for local service outages. A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.

I already tried everything, but still no working 

bristolian
EE Community Star
EE Community Star

Have you followed the "check status" link - what was the result?

Do other EE users have the same problems in your home? Does your phone work in other locations?

If those tests suggest a network issue, you can use the "report a problem" link on the status site.