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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2001 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1042 Views
  • 0 replies
  • 5 Helpful

Resolved! Losing signal

I have the IPad Pro 2022 , when leave it for a few hours and then go to use it there is no internet connection, just a spinning wheel . I turn it off and back on and it’s back to normal, just a bit annoying.

Johngee8 by Investigator
  • 605 Views
  • 8 replies
  • 0 Helpful

Not registered on network

Since around beginning of November I have no mobile signal indoors, getting a message ‘Not registered on network’ when trying to make a call.WiFi calling appears to work.If I walk about 100 metres away from the house, then I can get a variable signal...

DRW14 by Visitor
  • 528 Views
  • 2 replies
  • 1 Helpful

Do EE have severe congestion in LE3 on 4g/5g?

I have on coverage checker indoor and outdoor 4G.It used to be consistent round the clock speed in the 100s even indoors.Now on 4g, in the early hours of the morning I get 115mbps (on essentials plan), and all seems well.However afternoon and evening...

chrcolk by Skilled Contributor
  • 690 Views
  • 4 replies
  • 7 Helpful

Re: Incoming calls go straight to voicemail.

This is happening to me too. It started a few days ago, and I have checked everything on my iPhone. Tried to call EE, but after waiting nearly half an hour in a queue with appalling “ music” I gave up. Then wasted another half hour trying to find a w...

PJT53 by Investigator
  • 1282 Views
  • 7 replies
  • 3 Helpful

London underground Wifi issue

Hello, recently I came back from holiday. Since then I am having issue accessing Internet in London underground stations. I am connected to EEAuto WIFI but it says" connected without internet ". Before I go on a holiday I didn't have any problems at ...

3G Switch Off.

Mum (91) has a Doro Phone Easy 308 on a pay as you go account. Used solely for SMS and phone calls. Will the 3G switch of render this Phone useless?

Jeremy27 by Explorer
  • 533 Views
  • 3 replies
  • 4 Helpful

VOIP proposal

When our power went off a couple of days ago I couldn't make mobile calls either.Under the 2025 Openreach VOIP system, how will I report an emergency? Or just find out what's happening?David

dbrear by Investigator
  • 655 Views
  • 10 replies
  • 0 Helpful

Promises Promises

Just received an email from EE trying to delight me by stating, and I quote 'We've got some big news'.What could be this big news?Reading the email I thought it might be the fact that my mobile signal might not drop all the time when making a phone c...

Surly71 by Investigator
  • 775 Views
  • 6 replies
  • 2 Helpful