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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 401 Views
  • 0 replies
  • 3 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 408 Views
  • 0 replies
  • 5 Helpful

iPhone 5 constantly displaying “No Service”

Hi. I recently transferred my EE SIM from an iPhone SE to an iPhone 5, expecting it to work smoothly since the 5 supports 4G. Instead, it constantly displays “No Service” (not “No SIM”) and won’t let me receive texts or calls. Anybody know what’s cau...

zenmog by Investigator
  • 1346 Views
  • 9 replies
  • 0 Helpful

No connection in my area

I have started anew contract with EE but have not been able to get a connection. On investigating, I have that EE are having problems in my area. I have now paid 2 months subscription and I think that I should be refunded this payment. I have been to...

KENMOB by Visitor
  • 321 Views
  • 1 replies
  • 1 Helpful

no signal

I don't have signal and the calls are failed, i don't know what to do anymore i think i will change the provider . TERRIBLE!!!!! 

alexuta by Explorer
  • 398 Views
  • 3 replies
  • 2 Helpful

5G coverage reduced

For over TWO years I have had 5G in my home PO94AZ.No problems with Internet, video calls, business meetings etc3 days ago - only 4G. Walked nearer to the Transmitter (Hill by ASDA) still only 4G. No reports of errors or failures in the area. Checked...