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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5002 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4898 Views
  • 0 replies
  • 5 Helpful

LL14 cefn mawr wrexham no data

HI All.anybody having issues with data on ee with using data on a 2/3 bar signal in the cefn/trevor/carefiar area of wrexham?been like this for a month now , can make calls and texts but anytime i try data it always fails until i leave the area and i...

robbyj by Valued Contributor
  • 709 Views
  • 20 replies
  • 1 Helpful

No network

I can't use my phone Internet unless at home ,I can't make calls at all .comes up with no network,,, done coverage check in my area and thats fine its driving me mad any help would be fab TYI ,,,,uk  

Minimerc by Visitor
  • 382 Views
  • 2 replies
  • 2 Helpful

Not registered on network

Hi so I just received my new pay monthly phone and sim, sim is in the phone but keeps losing signal, when I do have signal it says not registered on network when I try to call someone? Please help!

Chazzy91 by Investigator
  • 501 Views
  • 7 replies
  • 1 Helpful

Re: 4G Data Speeds Slowed

Same issue here.      Im thinking it was a EE network decision designed to spur hardware sales?!??      4G worked just fine on my iPhone 11 until about one month ago.    Now it’s effectively unusable.     Tech at EE said “well here’s your problem, ma...

Bigmo2 by Explorer
  • 437 Views
  • 2 replies
  • 0 Helpful

Re: What justification for a 3.9% increase?

Are you saying that some of our price increases are going towards others that can’t afford their bills? Customer service has always been great with EE, could never knock it but it seems like my signal has got worse over the past couple of years. Even...

Resolved! EE 5G NR SA (Stand Alone) Sites

I see EE are now running some 5G Stand Alone Sites in London, Bristol and Cardiff, anyone have any news or updates on this? are these closed Trial Sites or are they the First Sites to actually be used as part of the 5G Network Roll Out in NR Stand Al...

EssexBoyEE by Ace Contributor
  • 7778 Views
  • 19 replies
  • 3 Helpful