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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2667 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1877 Views
  • 0 replies
  • 5 Helpful

Re: Network problems

I have had no signal, for either texting or 4G, for 2 days and it was the same all of last week.  EE network status checker still says there are no issues in my area.  Such a waste of money to be paying for a phone contract when I don't even have str...

NO SERVICE

for the last 12 hours my phone has been saying so service. Therefore I cannot call 150 and have no other phone, the option to chat online isn’t even showing! Please can someone help me as to how to contact EE? This is urgent 

Problem

Is EE down as when people is trying to phone me it’s saying you can’t be connected to this number and I’m not receiving messages 

data roaming services

I have recently moved houseI currently have no data roaming servcies or wifi call  I visited my local store to update to a new sim cardMy new home has no mobile coverage at all but I do have wifiAre there settings I need to change?Hoping for helpDavi...

Network issue

I changed my phone to iPhone 14 Pro and my mobile network is not working. Sim can be seen by the phone but the network is off, which affects my connection to the internet, my imessage and normal calls

Hibt by Visitor
  • 367 Views
  • 2 replies
  • 0 Helpful

Resolved! Terminate

I am only receiving one bar of signal on my wifi sometimes no bar at all.  It is causing my lifeline to not operate all the time and many calls on my phone to have to be abandoned.  It will cause problems when lifeline shortly upgrades.  I have been ...

tattybags by Investigator
  • 427 Views
  • 2 replies
  • 1 Helpful

Network

HiI am a EE sim user for more than a year now, but now since past 2 months neither my mobile data nor my signals are working. Incoming calls get missed, sometimes I'm able to make calls other times I'm not. Data works only when I'm lucky even then it...

Zarnish by Investigator
  • 446 Views
  • 2 replies
  • 2 Helpful