Microtik 4g router connection issues

[swac3]

Hi,

Same for me as a couple of other posts.

The connection is now only showing 3GHSDPS & HSUPA

cellid 12857722

Lac 1150

Earfcn 10761 DL frq 2152.2

Im running a microtik R11eLTE and have had no issues for years now, ive made no changes my end,  also the sim works fine if i put it in the old EE huawei b525.

What did you guys do ?

Gary

[Christopher_G]

Hi @swac3 

It sounds like the SIM and service are working OK, if the SIM is working in another device. Have you had a software update on the router recently?

Chris

[swac3]

Hi nope, no firmware updates, i have it set to manual.

So far as ive seen on this site it appears so far to be an issue with whatever EE have done thats affecting microtik  4g  devices.

The other posts all reference the loss of 4g lte  on the same day, shouldnt be too hard for EE  to actually respond with some information on what they changed that day, then maybe we/they can find a resolution.

Gary

[Christopher_G]

I'm not aware of anything that has changed recently, @swac3.

It may be worth speaking to our technical support team so they can look into this for you.

Chris

[bristolian]

Do any LTE carriers show as available if you do a manual search?

[swac3]

Solved thanks to forum contributors @ineedbr  and@simona67