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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by • EE Knowledge Specialist
  • 11034 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
  • 22454 Views
  • 0 replies
  • 6 Helpful

3G/4g

My phone has completely stopped working today I’ve been having problems for the last 2 weeks with my internet. Spoke to someone from EE on Sunday my phone was sorted now I can’t even ring 150 to speak to anyone this is a joke and not on I pay £120 a ...

Ashhutt by • Visitor
  • 462 Views
  • 1 replies
  • 0 Helpful

No signal

I've had no signal for 6 hours today. I can't find any other complaints. I've tried alsorts to sort it. All the obvious ones, turning phone off, airplane mode on and off, sim out and back in. I don't know what to do. Postcode Bb18 6x

Network down NE243BX

Day 8 of no service/network in my area. All EE say is it's due to ongoioing problems in your area and won't say when it might be solved. Anyone else having problems. Google pixel 6 pro.

fwyres by • Visitor
  • 483 Views
  • 1 replies
  • 1 Helpful

No connection in certain locations and at work

Hello.For 3 months, every time I am at work I have no connection on my phone.  I have a iPhone 12 mini since 2021. There are no signal bars in the top of my screen. I have been with EE for close to a year now on a sim plan. Other people I work with g...

ekangadean1 by • Valued Contributor
  • 2688 Views
  • 3 replies
  • 1 Helpful

Placing a new mast on land

Hi I am a local councillor and parts of our town have a very poor signal across all networks. IThis is an issue for local businesses and residents. We have identified potential  land for a mast but are not sure how to/ if it is possible to progress. ...

EmmetC by • Visitor
  • 500 Views
  • 1 replies
  • 2 Helpful