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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2287 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1254 Views
  • 0 replies
  • 5 Helpful

No signal or 4g

Hi,  I'm in Rothbury, Northumberland (xxxx xxx) and have no signal or 4g, it comes up with not registered on network. After looking online there doesnt appear to be any issues in the area. Im unable to contact EE by phone and chat isnt available at t...

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Starting VPN kills Internet connection

Since Thursday PM my internet connection gets killed off almost every time that i login to our FortiClient6.0 VPN -  it very occasionally holds for 10 to fifteen minutes - My signal is fine with 23Mb Down and 7Mb up when not connected to VPN.I am con...

Haggis64 by Investigator
  • 474 Views
  • 4 replies
  • 0 Helpful

Re: Slow 5g

The same thing has happened to me. I’ve been with EE for years and since about a week ago, I’ve been getting really slow speeds. I got a new sim, reset my whole phone, and I have an iPhone 14 with an unlimited speed sim but now I get max 25mbps and i...

tezlee21 by Visitor
  • 967 Views
  • 2 replies
  • 3 Helpful

Replacement

Damaged my old device sent me a new phone and SIM card but nothing is happening the courier took old device so can’t verify new sim can any1 help

Phone Masts Installation

Hi, I am trying to find someone who may be able to help regarding phone masts. I am trying to get a mast installed on some land. Is there an application I need to put forward or someone I can contact? 

WN39 by Visitor
  • 487 Views
  • 2 replies
  • 1 Helpful

Re: Bill

 hi please can anyone tell me why I got this txt? I wasn’t in the isles of man this weekend. Thanks 

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CBiggs by Visitor
  • 322 Views
  • 2 replies
  • 0 Helpful