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mobile outage

BT mobile iphone signal down all day - checked various outtage sites - no reports of any problems in my area ....after tediously going through pages and pages of BT website it finally tells me to check signal outage via EE site 'as BT mobile is now E...

mariap by Investigator
  • 565 Views
  • 4 replies
  • 4 Helpful

Re: Cant outgoing calls

I’ve just got a new iPhone 14 and can’t make any calls. My old phone won’t allow calls anymore so I can’t do anything…. The bot isn’t working so I can’t contact anyone!!!

SueMcC by Visitor
  • 89 Views
  • 1 replies
  • 0 Helpful

Ee

Took out a new contract for a phone and also a laptop with Internet..This is the worst contract iv had £70 a month and the Internet goes off everytime I touch them..if I'm doing something on the laptop I end up logging back in every 5 minz coz it goe...

Kath77 by Visitor
  • 334 Views
  • 2 replies
  • 1 Helpful

Mast issues on South Ceredigion

I am based in south Ceredigion in West Wales, and we are having on-going outages with our local mast (which I believe serves south Ceredigion and north Pembrokeshire). I have called the help desk several times, and have acknowledged that this is an E...

fblades by Explorer
  • 353 Views
  • 2 replies
  • 0 Helpful

No phone signal service since 21/04/23

No service since Friday morning, just get standard message on status checker,  we expect good service within 16 hours. Have logged and signed up for updates but service still down Monday eve. How long should this take?

Jonny64 by Visitor
  • 304 Views
  • 1 replies
  • 0 Helpful

No Signal while at work in office

Wondering if anyone else can provide any help or advice.  Been contacting the support team for weeks on end as the signal in my work is non existent even though it says there is excellent coverage I cannot use my phone min of around 9/10 hours a day....

Internet connection bad

I have noticed today that my Internet has been very poor. I have been with ee for 10 years but today is one of the worst days for Internet connection 

Bev54 by Established Contributor
  • 499 Views
  • 3 replies
  • 1 Helpful