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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3600 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2881 Views
  • 0 replies
  • 5 Helpful

Lost signal

Over the last few weeks the signal in my area is terrible gone from 4 bars down to barely 1. Having to wifi call nearly all the time is there a reason. I am in Melbourne near Derby. Thinking of cancelling!!!

Poor network coverage

Hi we are moving to an area where there is very poor mobile coverage from all networks. There is a golf course right next door where the membership complain bitterly about the poor coverage - especially as it prevents the use of golfing apps. I reali...

Slow Data since engineering work

I have had this issue in xxxx xxx since they did work on a ‘local’ tower on 25/5/2023 I have got through to technicians on 3 occasions and they have said that they will send engineers out, I get texts saying that the engineer has visited and not foun...

Signal and internet issues

Hi, in the area where I live the signal and internet have been really bad or non existent since yesterday evening after the storm. Clearly there is a problem and I can’t seem to able to speak with anyone at the customer service to tell me what the is...

GretaB by Visitor
  • 466 Views
  • 1 replies
  • 0 Helpful

Re: Poor call quality

Hello - I’m having exactly the same problem around Sherborne in Dorset - it’s absolutely useless around the area where I live - used to be great but is now almost unusable- where are you located?? 

Vinnie6 by Explorer
  • 501 Views
  • 3 replies
  • 2 Helpful

No Service - S73 0 (Wombwell)

Good EveningSince Thursday I have had no signal at home. This is due to the house builder behind our estate removing the telephone mast. Can you please advise how long it will be, until this problem is rectified. How do I report this problem. I know ...

Wondering . . .

Just wondering if EE or any other such connectivity guru can explain while roaming the woolly wilds of South London my connection is barely at 3G ? paying nearly £200 a month since their price hike !!!

EEshizz by Investigator
  • 330 Views
  • 2 replies
  • 1 Helpful