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Resolved! Huawei p20 lite no 5G on ee?

Hi Im using a Huawei P20 lite from 2018, it says its 5G ready (i could be wrong?), and my EE plan is 5G.Although when I check settings and mobile data, it only shows 1 single option: 4g,3g,2g AUTOEverywhere I look tells me to pick the option 5G.. but...

Inuke by Investigator
  • 959 Views
  • 2 replies
  • 2 Helpful

Resolved! Re: internet speed

Hi I switched to sim only 5G 100mbps max speed Sadly the best speed I can get is 25mbps, knowing I used to get 180 in our street.That's 75% slower I'm ending my contract if they don't fix the problem .

Atlas20 by Investigator
  • 785 Views
  • 10 replies
  • 1 Helpful

Connection

Hi I’ve a brand new 1 phone 14 just joined EE,and finding the reception completely useless. I’ve contacted customer service had all the updates checked and updated to no avail. So bad that the customer service representative tried to call me back on ...

mobile data not working with full bars

I started having issues 2 weeks ago with my signal and data. I would get emergency calls only and no signal sometimes and even when I had what showed as full signal on my phone I only got the signal strength of 'e'. if I'm not on WiFi, nothing loads,...

URGENT!! Glebe Farm milton keynes no signal

Since my ex and kids move to Glebe Farm in Milton Keynes...  Nearly a year ago..There is no signal at all.. Inside or outside.. No way to answer a call or use mobile data.. I was reporting it to EE by chat and by phone months ago..And nothing happens...

Elvis079 by Contributor
  • 864 Views
  • 22 replies
  • 1 Helpful

Sim

Hi can some one help me please I've received my new samsung s23 today but the sim slot 1 is showing emergency calls only 

Welsh1991 by Investigator
  • 587 Views
  • 11 replies
  • 4 Helpful

Resolved! Mast land lease contact details

Could someone please give me the details of who to contact regarding a lease EE have on land we own. Solicitors have tried to contact regarding new ownership details after a family death and new bank details, however the letters to the previously use...

Pippa15 by Visitor
  • 455 Views
  • 2 replies
  • 1 Helpful