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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2245 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1221 Views
  • 0 replies
  • 5 Helpful

Network issue

I didn't get proper network, some times too slow what I do my phone is an 4g, I can't check network coverage , which are the better apn's

Justin06 by Investigator
  • 348 Views
  • 1 replies
  • 0 Helpful

Singal loss in Thurston, suffolk

We have had almost no signal where we live in Thurston, Suffolk for three weeks or more. About to cancel all of our family mobiles and request refunds for this time we have not been able to use the services we are contracted for from ee.Not a happy c...

Jb189 by Explorer
  • 817 Views
  • 8 replies
  • 1 Helpful

One happy customer.

As I said to someone that works in one of EE stores that I am one happy customer on EE as the mobile signal is much o2 is to why I am leaving o2 when my sim onle contract comes to an end at the end of this year and move my number over to an sim only ...

Lukeg33 by Established Contributor
  • 298 Views
  • 1 replies
  • 0 Helpful

Re: Very poor 4G signal

Hi,  I ' m responding to your message.   I live in St Agnes, and we are in a grey spot out here. The signal keeps dropping out at the most awkward times.  I wonder why EE and BT were allowed to merge their businesses.  I wish the government would  ge...

Re: 5G not working

I have the same problem, it’s been like it for 5 days now. I have to switch to 4g on my iPhone 13 Pro Max . I have contacted EE and made an official complaint, I have 3 lines with EE and I am paying for 5g , but I’m not getting the service I am payin...

Phone mast location in use?

Hi,Im looking to buy a house. However there is a EE phone mast area sectioned off next to the house. There is no longer a mast there, however I was wondering where I could get any information of them putting a new mast up? There hasn't been one there...

Bryony19 by Investigator
  • 549 Views
  • 6 replies
  • 0 Helpful