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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2216 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1194 Views
  • 0 replies
  • 5 Helpful

Poor service, for what you pay for

I've been with ee for since the beginning after being with one to one then 02 , network has always been great and never had an issue until now, my old Samsung s9plus smashed so had to run in to an ee shop to get one, my old phone had been on sim only...

Chrisw1 by Investigator
  • 314 Views
  • 2 replies
  • 0 Helpful

Re: Poor call quality on Galaxy S23

Calling my Voicemail I get "HD" calling icon, EE to EE; HD calling. EE to Vodaphone; HD calling. (Devices using various Pixel series to test.)No "HD" icon displaying when calling either "150" or "360". Is there HD calling for these numbers?Calling 15...

354- by Star Contributor
  • 445 Views
  • 2 replies
  • 0 Helpful

Nothing works

Have messages but when ring the number provided nothing works ? Was sold a package. Told no downtime. Was a lie ? Had no access to my businesses for 10 days. They don't care. Its all nonsense.  They charge whatever they want. You have no control. 

Rotten signal

I'm getting sick of this now evertime someone calls it breaking up and I didn't have this issue with giff gaff even this website has a mind of its own and sick of the adds to purchase a phone.if the signal strength iny area is great then why am I get...

Gypsyron1 by Contributor
  • 473 Views
  • 3 replies
  • 0 Helpful