Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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No signal

Hi! I'm currently in Switzerland and facing signal issues. I've already tried manually selecting networks, as well as turning my phone off and on, disabling and enabling cellular data and roaming, but the problem persists. Thanks in advance,

Lena19 by Explorer
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Resolved! cant receive or make calls

I have 6 devices in my family and all 6 cant make calls or receive them,  I cant contact EE, this is a joke, my wife is a nurse on call today and is now left without any means of contactable device.

Coverage in Redbridge

Update: 20 July 2023 Over the past week, our engineers have completed installing the mast onto the network, and the mast is now on-air restoring coverage to Redbridge. We will continue to monitor performance in the area. Update: 11 July 2023 Our eng...

Leanne_T by EE Community Support Team
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  • 36 replies
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EE is the worst

I’ve never had such poor service EE is without the worst I’ve ever been on. I have to call someone twice to get through, constant loss of signal. Don’t even talk to me about speaking to someone because you can get through. I will never recommend this...

Alexor by Visitor
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Re: Worst Network Ever

Good to see after two years it's still consistently **bleep** poor service.That's even if you can be bothered with the apple dance of using the same password to access the dog crap account and pay extra for the privilege of no coverage anywhere, ever...

My voice sounds like a robot on the network

If I try to answer or make a call on the network, my voice sounds like a robot. It cuts out and sometimes drops the call altogether. I can be heard perfectly on wifi calling though and the calls are perfect! Therefore I cannot make or receive any cal...

Brownevo by Contributor
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Resolved! Roaming notifications

Is it possible to stop the SMS notifications telling me about roaming charges? I spend a lot of my time near country borders and cross them quite frequently.  All these messages are simply excessive.

Re: HUGE NETWORK PROBLEM. NO ATTENTION FROM EE

Same here.network down,minimal signal and Internet none existent.what compensation do they give during these issues?.youve signed a contract for a service that has so many issues,surely the customer should receive something as an apology.theyre quick...

bnewfear by Visitor
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