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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3424 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2760 Views
  • 0 replies
  • 5 Helpful

Data has disappeared?

My signal dropped from 4/5 bars of 5G to 1 bar of 3G. EE say they’ve recently fixed a problem in my area - but I still can’t make calls or use data. I’ve submitted a fault request, any ideas what I can do?Im using an iPhone and a 4G router for my hom...

Great 4g signal but terrible calls

When mobile data is turned on the signal bar shows full signal, and the internet works great.  Once I turn off mobile data the signal bar shows an exclamation mark on it and I can barely make a call - the line is absolutely terrible.  Does anyone kno...

Mobile service

I had this contact over 1 year and 6 month, I be with EE for  half year with company and I never had any signal in my house I have to go mile down the road any type of signal but I went in to a shop once they told me they my will get ok signal not th...

Re: Network problems

I have had no signal, for either texting or 4G, for 2 days and it was the same all of last week.  EE network status checker still says there are no issues in my area.  Such a waste of money to be paying for a phone contract when I don't even have str...

NO SERVICE

for the last 12 hours my phone has been saying so service. Therefore I cannot call 150 and have no other phone, the option to chat online isn’t even showing! Please can someone help me as to how to contact EE? This is urgent