Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
I can’t call out to get help, waiting for an upgrade but delivery company can’t contact me to give me security code to deliver. Can someone contact me. Post code is Eh164uz
[Omer][East London]Subject: Complaint regarding eSIM issue (No data and no calling)Dear Sir/Madam,I am writing to bring to your attention an issue with my eSIM, which is not functioning properly. Despite having a valid plan and sufficient balance, I...
Do EE try and provide additional network capacity for large scale events they know about? Just wondering as every year in Rye, East Sussex we have a bonfire event and thousands turn up and the ee network slows to a crawl or simply stops working. Next...
Hi I am EE current customer and unfortunately after I was left without home broadband realized that in my house there is no EE mobile signal and also a mobile data so slow. I would like ask an advice on how to improve and sort it issues. I t...
Hi everybody, just wondering, what’s the longest any of you have waited for EE to fix a broken tower in your area? I live in rural Wales and, admittedly, signal is patchy on all networks out here. But we used to be blessed with really good 4G provide...
Hi,I woke up on Saturday to no internet in central Twickenham, today still no internet and Mobile Status https://ee.co.uk/help/service-status/mobile still reporting issues.I was just wondering if this is going to be fixed soon, as I have to take an o...
I live in a fairly rural area but 4G coverage was by and large OK. Now 5G has appeared, it's patchy so my phone is often flicking from 5G to 4G and back again. This causes almost all apps I'm trying to use to freeze, particularly anything that uses m...
Not just you, I’ve been noticing for months how bad the signal is. Previously 4g/5g signal strength was great all over Glasgow. Now standing in the city centre I struggle to get a signal anywhere. and it’s not just Glasgow, generally I’m all out n ab...
Ee is in breach of contract. I did not sign up for a phone contract that cant hold a phonecall without dropping and signal thats awful everywhere. Cant call custmer services as it wont stay connected. One minute 4 bars the next 1 or none..its not my ...
I have had no signal all day and night there was an outage earlier in the day but I have been unable to report by phone or by text. I thought the outage had been resolved. Not on my phone4
