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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5331 Views
  • 2 replies
  • 2 Helpful

Network signal

After joining EE, as I was told of its excellent coverage, I find it possibly the worst, of all of the mobile  network services. I live in Oxford, and it’s a terrible reception, both at home and around the city. It does my business no good whatsoever...

Website blocked on ee

HelloJust bought a domain for my daughter to use for her new face painting business.Https://startlightfaces.co.ukUnfortunately it's blocked over ee network - get page discusiing content unlock.How can I get the site unblocked?RegardsJulian Fletcher

jflet1 by Investigator
  • 226 Views
  • 7 replies
  • 0 Helpful

Mobile signal

My signal is terrible 99% of the time, I only ever have 1 bar, sometimes none. This makes it difficult to use mobile data while out or even inside the house. I've turned on plane mode and back off again, also switched my phone off for a few minutes t...

Unable to make/receive calls

For the last few days I haven't been able to make/receive calls or texts or use mobile data. It says I'm not registered on a mobile network and  showing emergency calls only but even that didn't work (needed to make an emergency call yesterday but co...

LouH153 by Explorer
  • 274 Views
  • 9 replies
  • 0 Helpful

Pixel 7 and 5G

I have a Google Pixel 7, a few months old, purchased from John Lewis. I have an up to date SIM card. My plan is 12M SIM Essential Plan. I don't get 5G even where I should. I am sure the phone is capable of getting 5G. Is this a setting issue, or do I...

Mobile signal booster

Hi, does anyone know if EE do a mobile signal booster? I have a really poor mobile signal indoors and although it's not much better outside, it's still better than I have indoors. 

EE wifi mast problems

Spoke to someone on the 25-01-2023 about my BB speed dropping & very erattic.He assured me it was a mast problem,all of a sudden.Does anyone else have problems KA18 Auchinleck.

jockwav1 by Established Contributor
  • 1291 Views
  • 44 replies
  • 3 Helpful