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Issues with signal and support

Sam335al
Explorer

Terrible signal, worse than O2 and Vodafone. They also have worst customer support by far. They are the most expensive.

5 REPLIES 5
Debbie_G
EE Community Support Team

Hi @Sam335al.

Welcome to the community.

I'm sorry to hear you’ve been experiencing poor signal and customer support. It’s worth checking for any local network issues or maintenance in your area that may be affecting your connection.

If you're still having issues, please get in touch with our customer support team, who can run checks on your connection and look into the issue further.

Debbie

ee_user14
Established Contributor
Established Contributor

@Sam335al wrote:

Terrible signal, worse than O2 and Vodafone.


There's bound to be areas for sure. And there'll be areas where EE is the only network to cover.

Lots of people say this when they mean data speeds, it would be laughable to say O2's data service is better than EE's - in most places.

I'd guess you're another user who'll post this once and never be seen again.

Sam335al
Explorer

U can laugh all you can I contacted every one in ee end they say it’s not maintenance or anything but ee has poor internet in the house end good outside O2 has very good in end out go check it yourself mk7 *** im not competing places but my house 

as I said the worst costumer service they don’t find u a solution they pass you around most expensive end end slow company in uk the got a penalty 5 m years a go for lying im sure they do again they not fastes.

[mod edit: Removed personal information from the community]

 

Sam335al
Explorer

if u guys check the market for internet broadband you are the most expensive end end the lowest mbs on market fact 

ee_user14
Established Contributor
Established Contributor

@Sam335al wrote:

U can laugh all you can I contacted every one in ee end they say it’s not maintenance or anything but ee has poor internet in the house end good outside O2 has very good


Ah, so it's coverage in one place that means EE is the worst national network.

I said before there's areas where EE is poor, so well done finding one - I've no need to look it up, I believe you. Where I am now, and in several other places I go, there's no O2 coverage or you just can't use the internet. Like I said, there's bound to be areas.