EE Coverage - deteriorating

[Hbottle]

I am increasingly disappointed by the EE coverage, particularly in the South of England. I visit many places in my motorhome and in Wareham, Hertfordshire, I could only get ½ bar on your GSM signal which means that my mobile WiFi is useless. The signal is similar in the New Forest area and I rely on this signal to use video conferencing while I am moving around the country. I am considering changing to another network.  Your phones may have more features but they are communication devices and your network is the bearer which is not performing to standards expected in 2026. 

[Rach_H]

Hi @Hbottle,

Welcome to the Community!

We know how important it is for you to be able to stay connected when you're on the move, so I'm sorry to hear about the trouble you're having. 

Our Coverage Checker will allow you to check the expected coverage in whichever area you are heading to, as well as let you know if there is any work happening which may impact you.

If you're not getting the signal you would anticipate in any area then you can always speak with our team, who will be happy to look further into what is happening, and get to the bottom of this.

Rach

[bristolian]

Of more concern should be that your phone/device is only getting 2G signal - you mention GSM, not sure if this is literal or not, but if so - this would deliver approx 30KB/s at best. Check whether your device is not to 2G-only or suchlike, and that it's accessing 4G/5G coverage. It's not unusual for 4G coverage to exceed that of 2G.

If this isn't literal, then the number of bars should not have any direct impact on your data speed which is not measured by those bars. "only one bar" can often outperform 5bars, depending on the capacity available.