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My service is completely down no signal or data

Harrypearson
Visitor

‎19-06-2026 12:41 AM

Hey I don’t have any data or signal

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎19-06-2026 12:10 PM

Hello @Harrypearson ,

Welcome to the community,

Have you check by clicking on help, then scroll down to connection issues and it should let you know where you can also report it.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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Ali_A
EE Community Support Team

‎19-06-2026 12:14 PM

Hi @Harrypearson 

Sorry to hear you’re facing problems with signal. 

The first step to try is restarting your device.  Do you have an alternative device you can test your SIM card in? 
If you still have the same problem, do you know if anyone else on EE is facing the same issue? 

You can check coverage and network status at Check mobile coverage where you can also report any issues you are facing, as well as sign up for updates on any known issues that may be going on. 

Ali 

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