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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by • Former EE Community Manager
  • 5326 Views
  • 2 replies
  • 2 Helpful

No SIM No service near Bond Street London

Over the last 2 or 3 weeks I have lost serviceFor example I had good service last night indoors but none at all since early morning.Sometimes service returns after switching the phone off and on. The coverage tool reports excellent 4G and 5G service....

Rprasad1 by • Explorer
  • 84 Views
  • 1 replies
  • 0 Helpful

My Place update text alerts

I left EE a few weeks ago, I am still receiving My Place updates by text. When I visit the page to try to unsubscribe it sees my number as invalid, as I am now on a different network. Can anyone tell me how to unsubscribe from the alerts please?

Mdlaw by • Visitor
  • 2316 Views
  • 22 replies
  • 0 Helpful

5G down for maintenance?

New to this forum.My 5G service from EE cell tower 22795 (4G ID in cellmapper) has stopped working today.  Is there equipment failure or is it down for maintenance?  Is there any way to find out?BTW, cellmapper only shows LTE band 3 but assume that c...

Why is EE network cover so poor?

Not sure what anyone can do on a forum but I wondered if anyone in my area (Grasscroft/Uppermill) has problems with EE voice and data? Unlikely anyone from these areas will read this I suppose, but worth a shot.I only switched to EE from Vodafone a f...

bobbySeg by • Investigator
  • 182 Views
  • 5 replies
  • 1 Helpful

Re: Is it just me or is ee phone signal poor

My mobile connection has been awful for the past two weeks, with repeated intermittent loss of signal. This weekend in particular was very bad resulting in my having to restart my phone up to ten times on one day (Sunday 17th March 2024).I did go to ...

EE_T by • Visitor
  • 171 Views
  • 2 replies
  • 1 Helpful

Resolved! Connection

Hello, my phone status network states EE: Emergency calls only.My phone network is very slow.Is there a EE network issue?  

Re: Is it just me or is ee phone signal poor

Good morning, mine is been awful for about a week now. I had a whole day where I only had emergency calls coverage. When checking for issues it always states that there are none, and coverage is good.My contract ends in a few months so with this cons...

Frankie7 by • Visitor
  • 159 Views
  • 2 replies
  • 2 Helpful

3g switchoff

So according to what I have found, the 3G switchoff doesn't affect 2G / EDGE, for calls and SMS? My grandmother still uses a samsung slider phone and she would hate to have to switch to a new phone.. Thanks!

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