Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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  • 0 replies
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Phone

Hi my phone won’t let me ring out and my bill as been paid is anyone else having problems

Jueann by Investigator
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  • 4 replies
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5G

Hi My A55 is not showing The 5G logo on the WiFi strength symbol at the top of my screen. I do have access to it through my service provider & my phone is 5G. It does show VoLTE. So does this mean I'm not connected to 5G. Many thanks Peetee.

EE 5G (SA) & 5G (NSA) Cell Towers

We have only a few 5G (NSA - using 4G) cell towers close by in our area and no 5G stand-alone towers. Any way of finding out if EE are due to upgrade or put in new 5G towers in a certain area ? I'm at postcode FY5 in UK Thanks[MOD EDIT - removed full...

Ongoing wide network problem in area

Hi, it would be great if I could raise an ongoing mobile signal problem that exists in the area I live.For context this has gone on for years for multiple/ all the residents and every time someone raises something we are told there is not a problem a...

Nicj29 by Explorer
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  • 4 replies
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Resolved! No signal, network checker not working

Hi everyone, I currently have no network and mobile is showing SOS and Satellite symbols, this has been going on all day. I have tried to check network status online and the link seems to be broken/not working as the page is persistently blank after ...

MM1998 by Visitor
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  • 2 replies
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I don’t have mobile network

Good day, I need help.more than a week ago, I topped up my EE account and bought a package for 15 pounds (unlimited calls and SMS) + 25 gigabytes of internet. But I have NO internet right now.I have already reviewed all possible help functions on the...

Re: Is it just me or is ee phone signal poor

That is not correct, I have complained a number of times in the past about the appalling connectivity in the Hereford area. When I did complain I was firstly told that the record of failed calls for me gave no indication of bad service. A moot point ...

unhappy65 by Investigator
  • 581 Views
  • 7 replies
  • 2 Helpful