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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 5579 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 6026 Views
  • 0 replies
  • 6 Helpful

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 5579 Views
  • 7 replies
  • 8 Helpful

4G/5G outage

i am having trouble accessing my mobile data even though I have 16gb remaining on my plan and good reception . Currently in Edinburgh. Can someone look into the asap or has any suggestions as to how to fix?

Service issue

Couldn't agree more. I spend a lot of money on EE no way is it worth the expense. Can't give me data, can't give me a usable phone service, strong with fi signal through antenna, not an ounce of Internet in it. Had enough, on the way out now. 

EE RAN Misconfiguration

Hey everyone,I'm raising an issue affecting Exynos Samsung phones on EE's network when connected to Nokia RAN. The issue seems to be that certain bands are basically invisible to Exynos Samsung phones. I also have NSG logs to back this up.As default,...

No Signal

Myself and my.wife currently have no data or signal, currently in combe martin, Devon.I've restarted the phones and flicked on and off flight mode. 

No Internet!!

For three days now thre has been no data connection here at HS9 (Isle of Barra)  I've been to all parts oof the island and whilst I can get a good mobile signal from all the masts there is no internet connection at any of them.  Service and Coverage ...

Rob195 by Established Contributor
  • 391 Views
  • 6 replies
  • 2 Helpful

No signal

Hello I’ve got no signal and internet connection I’ve run a diagnostic with an iPhone and it’s shows SIM card issue 

Mar84 by Investigator
  • 354 Views
  • 7 replies
  • 2 Helpful

Signal issues

What’s going on in north wales, I have two bars at most, phone calls are virtually impossible to make and receive, tried everything