No mobile data

Klaidas86
Visitor

All day today no mobile data round Dungannon BT71  very disappointing as there is no information whatsoever so ever

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@Klaidas86 : No data  but can you make calls & texts?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Peter_W
EE Community Support Team

Welcome to the Community, @Klaidas86 

It's definitely worth checking to see if your calls are working like @XRaySpeX has mentioned here.

I'd also recommend looking at the signal bars at the top of your screen to see if there's a 4G or 5G indicator at the top of the screen, or if this is showing something else.

Finally you can have a check of the area using our network status checker, which will let you know if there are any known outages in this area, and also give you the chance to report the issues you're having.

Peter