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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4150 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3505 Views
  • 0 replies
  • 5 Helpful

No network and WiFi calling doesn't work

Hi there,I have full fibre broadband at home, WiFi calling turned on in my phone's settings (Galaxy Z Fold4), option "WiFi preffered" checked. I keep losing mobile network signal completely, most of the time, when I'm at home - it's not any kind of r...

Outage.

U seriously need to sort this network out I'm always 1 bar your taking 4g down but no dam 5g in places whats wrong with u. I was ment to have a support call today I have alot health issues an u fked that up just cos I'm on EE...... signal allllll way...

Masts in Clapham

I made the mistake of joining this network a month ago. Since I hen I've been gaslight high up and low down, I've often been refused customer service because I refused to factory reset my phone too.So the masts in the area seems to be no longer worki...

Oxford mobile signal

I live in the Oxford area and have absolutely no signal when in the house and nothing when outside until im at the city centre I only live a 10 minute bus journey away can anyone please explain 

Osborne3 by Investigator
  • 211 Views
  • 9 replies
  • 5 Helpful

Resolved! Service issues since joining EE

Hello I bought my phone and sim off ee. And my phone derive had been terrible everytime I attend or make a phone call my voice cannot be heard and my data doesn’t work aswell as it should for the amount I pay for it. Can this be fixed.  

Coverage in Hornchurch

Update: 19 June 2024 Over the past few weeks, our engineers have completed building the equipment needed for the temporary mast. The mast is now on-air, and service has been restored to the Hornchurch area.   We will continue to monitor performance i...

Leanne_T by EE Community Support Team
  • 9581 Views
  • 75 replies
  • 78 Helpful