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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 7384 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 11248 Views
  • 0 replies
  • 6 Helpful

Ongoing signal issues

Same here. No signal for 7 days. I drove 50 miles return journey to get emails and other important messages. Problem fixed and then within few days, no signal again! So, when EE advertise on TV  it is misleading. I would not advise anyone to sign up ...

Aggie6 by Visitor
  • 69 Views
  • 2 replies
  • 1 Helpful

Software update

Download the new software update, now I can't make a phone call saying “ call failed “I don't know what happened. Any help pl  

RRB307 by Visitor
  • 90 Views
  • 1 replies
  • 1 Helpful

Resolved! NETWORK BANDS

HiI am looking at purchasing a Chinese phone which states it's uses BAND n28a for 5g network yet on EE it states it uses BAND 28 for 5g does this mean I wouldn't get full access to 5g?Would VoLTE still work?Cheers

mE8419 by Investigator
  • 234 Views
  • 6 replies
  • 5 Helpful

Network Status Checker

Why have you hidden the network status behind a your log in. Why do we have to go an extra step just to check for network issues?You literally have gone backwards in development in doing this.

BrendonH by Community Hero
  • 806 Views
  • 15 replies
  • 9 Helpful

Resolved! Help me!

I’m at the end of my patience threshold. I can’t make or receive calls whatsoever, I can’t get into my nearest branch, I can’t use my phone for the tickets I have stored on it, I can’t pay for anything using my phone, there is no SIM card showing on ...

No signal for a few months cannot contact 150

Hi, ive been unable to make or receive calls now for a couple of months, I tried to contact EE before on 150 by walking half a mile from my house but he needed me to be in my house to check the network. The tech told me that there were only 1 of 4 mo...

No service out side please help

Hi i had a sim and phone working fine .then when outside I couldn’t text or what’s app only call on occasions.thought it was my older iPhone so I bought another x same was still happening so I ask we for a new sim,same number . It’s still happenening...

Voddyobie by Investigator
  • 97 Views
  • 2 replies
  • 0 Helpful