Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Quite often when I am on the phone, I lose the signal halfway through the conversation. There seem to be certain lines that always go bad, such as customer call centres based on the other side of the world. The call usually starts off fine. Then, aft...
Update: 24 April 2026 Over the past few weeks, we have been working with the site provider to arrange a date to access the area and complete surveys needed to make sure the area will be suitable for the equipment. Pending a positive outcome from ...
Hi there, I run a business in my area burscough, which is located in west Lancashire. The area has been struggling for a while now with for service due to no mast. I am enquiring about the possibility of getting a mast installed on my business proper...
Does anyone know what has happened to the Cell tower at Alby, Near Aylsham, Norfolk. There is currently no signal from it? it looks like its had Cells removed. Does anyone know the contact details to find out?
If you enable WiFi calling does this mean calls will then be made via the home WiFi? If so is there an alternative solution, I live in rural Wales and our broadband speed is 0.5mbps so not fast enough to make calls.
How can I speak to someone about having a mast installed on our companies private land?We have around 800 people on site at anyone time and the sports complex over the road has a similar ammount, also the village less than a mile away also suffers wi...
Good morning.A major fan of BT / EE and customer for 45 years. Our village is going digital but many have no mobile signal whatsoever. Those "At Risk" currently use BT's copper back-up but that's ending. This is by no means a complaint. BT & Wesse...
The network in my area has been down for the past 2-3 days Will there be any compensation? [Mod edit: add title]
Hi,I've received a SMS saying that there will be a 3 day outage in my area due to maintenance, service was actually disrupted the day before as well. Will you be reimbursing customers at least 10% of their bill? We shouldn't be paying for a service t...
