Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
How can I speak to someone about having a mast installed on our companies private land?We have around 800 people on site at anyone time and the sports complex over the road has a similar ammount, also the village less than a mile away also suffers wi...
Good morning.A major fan of BT / EE and customer for 45 years. Our village is going digital but many have no mobile signal whatsoever. Those "At Risk" currently use BT's copper back-up but that's ending. This is by no means a complaint. BT & Wesse...
The network in my area has been down for the past 2-3 days Will there be any compensation? [Mod edit: add title]
Hi,I've received a SMS saying that there will be a 3 day outage in my area due to maintenance, service was actually disrupted the day before as well. Will you be reimbursing customers at least 10% of their bill? We shouldn't be paying for a service t...
I can’t load Paddy Power website on mobile 4G. Clearing the cache doesn’t help. I can load the site fine whilst using WiFi.
I am in a semi rural village called Mark Cross in East Sussex, TN6 3P* postcodes. Outside and in the loft our phones are saying 5G. Me on EE, the Missus on O2. BB is copper and about 35mb. With that supposed 5G we see 25-30mb. I have acquired a direc...
Just switched to EE, but ever since I've put my new sim in, my phone is running incredibly slow
Constantly terrible 5g and mobile data signal if I go to coverage checker shows a fault and I register for updates every single time 5 mins later I get a text to say fixed restart phone hmm dodgy
I still haven't got network its absolutely ridiculous and I'm being charged full amount for both phones which is unbelievable as I'm unable to use my phone even in an emergency from my son's school. How long to get resolved otherwise I will have to l...
