Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Hello,Over the last few months the 5G signal around the Abington area of Northampton and the Wellingborough Road has been awful. Often all I can get is one bar of 4G if I’m lucky. Why is this and will it be fixed?
I have only 2 bars on my signal. I’ve switched Air plane mode on and off and my phone on and off., as recommended by live chat. Any help would be greatly appreciated. Fed up of this poor service.
Update: 16 July 2026 For the second mast in the area, due to circumstances outside of our control the area will no longer be suitable for a new mast. Our engineers have been looking at alternative sites in the area and found no suitable area for...
Update: 21 August 2026 Our engineers are continuing legal negotiations to agree planning permission for the permanent mast. We expect all legal steps to be completed by the beginning of September. Pending a positive outcome, we can start building ...
Why is it when i or anyone else report a problem that i can't get internet/data connection at work, i get told by EE "we are sending an engineer out", then after a day or two i get told by EE "our engineer couldn't find a problem, maybe this was one ...
i have the same issue except its not just VoWiFi it's VoLTE as well. Google pixel 7 phone. Audio is broken but only for those listening to the pixel 7 (one way). So it's the phone, right? Wrong. WhatsApp works just fine. It is not a b/w issue (i hav...
Update: 27 August 2026 Over the past few days, our engineers have integrated the mast onto the network and the new mast is now on-air. Restoring full service to Oxford. We will continue to monitor performance in the area. Update: 21 August ...
My mobile has dropped signal and I have no network i am currently on wifi
I used to have coverage at my home in Cobham but now EE says it's a 'no coverage' zone. Most of Cobham is no longer covered under their map. They suggest there are problems in my area but when I click on the link, it says 'this service is not working...
Hi, I’m looking for some clarification from EE regarding an in-store purchase, a coverage issue and the 14-day return policy. I was already an EE customer and was still within my existing contract, so I was told I could not upgrade at that point. Ins...
