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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 9753 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 17195 Views
  • 0 replies
  • 6 Helpful

network internet speed

I m on (Full works unlimited) plan but my internet speed is horrible, whats wrong with it, 5g network with 2 lines and speed like years ago when was only 4g.  Also on my plan should be uncapped speed , but its not. And prices on plans not match or ar...

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andy3061 by Visitor
  • 133 Views
  • 1 replies
  • 0 Helpful

Resolved! ****** network issues 20/04/26

Unable to make or receive calls and slow to snail pace internet for 4 days. Email this morning saying problem fixed adds to the frustration    [Mod edit: Postcode removed from title for your privacy and security. Thanks!]

Resolved! No service in LL15 Ruthin

We've had no service - mobile data and telephone - since the 16th. The service status page tells me there is a problem but not what the problem is or more importantly when it will be resolved. I've tried contacting EE via various channels with this b...

No mobile signal

Anyone else in BS4 having connection issues? My mobile signal is awful, I can only recieve calls via WiFi calling indoors and outside I have no signal until I reach the end of my road. Have reported twice and keep getting texts to say improvement wor...