Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Can you please tell me what the network issue status is for TR13 *** as the coverage checker just comes up with an error even though I’m logged in and tried in multiple browsers! [Mod edit: removed personal details]
Hi, i'm in West Lothian and ive noticed in probably the last month my reception and calling out is terrible!I'm making calls which sounds like I have no connection, but person im calling is getting a notification of my call?Any suggestions
Ive never had 5G in any town i have visited with either my old pixel 4a or newer 8. My sim is very old, could that be the issue?
EE removed a mast in Cottingham, East Yorkshire in December, since the landowner no longer wanted a mast on their property.This has left many EE customers with no signal whatsoever and I presume that EE are in need of a new site.As the local Ward Cou...
Hi, I am a proud user of EE network, but since yesterday I have moved to a new location at N16, stoke newington area. My internet is worse than ever. This has never happened to me since I have joined EE. I am here at Zone 2 of Central London but the ...
I renewed my contract with EE. I also have a Lebara card for when I travel as roaming costs are free in the EU and India, a place that I visit often and intend to visit again. I’m in Bristol right now and I never in my life regretted the contract ren...
Hello, I’m contacting you about my account because I’ve been experiencing ongoing service issues, including consistently poor or no signal in my area where I need reliable coverage. Examples: Impossible to download or if it is downloading is a file a...
Hi will a Sonim XP5 work on EE?
Update: 06 March 2026 Over the past few weeks, our engineers have completed the work on the first mast to improve 5G service in the area. For the second location, the tree has been removed by the contractors. Our engineers are working with...
