Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Does anyone know what has happened to the Cell tower at Alby, Near Aylsham, Norfolk. There is currently no signal from it? it looks like its had Cells removed. Does anyone know the contact details to find out?
If you enable WiFi calling does this mean calls will then be made via the home WiFi? If so is there an alternative solution, I live in rural Wales and our broadband speed is 0.5mbps so not fast enough to make calls.
How can I speak to someone about having a mast installed on our companies private land?We have around 800 people on site at anyone time and the sports complex over the road has a similar ammount, also the village less than a mile away also suffers wi...
Good morning.A major fan of BT / EE and customer for 45 years. Our village is going digital but many have no mobile signal whatsoever. Those "At Risk" currently use BT's copper back-up but that's ending. This is by no means a complaint. BT & Wesse...
The network in my area has been down for the past 2-3 days Will there be any compensation? [Mod edit: add title]
Hi,I've received a SMS saying that there will be a 3 day outage in my area due to maintenance, service was actually disrupted the day before as well. Will you be reimbursing customers at least 10% of their bill? We shouldn't be paying for a service t...
I can’t load Paddy Power website on mobile 4G. Clearing the cache doesn’t help. I can load the site fine whilst using WiFi.
I am in a semi rural village called Mark Cross in East Sussex, TN6 3P* postcodes. Outside and in the loft our phones are saying 5G. Me on EE, the Missus on O2. BB is copper and about 35mb. With that supposed 5G we see 25-30mb. I have acquired a direc...
Just switched to EE, but ever since I've put my new sim in, my phone is running incredibly slow
