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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 8673 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 14973 Views
  • 0 replies
  • 6 Helpful

Resolved! No signal for more than a week

Everyone at work who has an EE mobile has been experiencing signal issues for over a week. As a result, there is no mobile internet access either. I’ve tried to call, but there is no signal, and I cannot access the link they send. It seems to be affe...

GPavesi by Explorer
  • 117 Views
  • 3 replies
  • 2 Helpful

New build postcode not recognised

I moved into a new build 2 months ago and literally every service recognises my postcode except EE.I can't check the signal in my area as it's saying my postcode is invalid. I can't sign up for network alerts as apparently my postcode is "not in the ...

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5GEE by Investigator
  • 109 Views
  • 2 replies
  • 0 Helpful

Resolved! No phone service

I have been having issues with my phone service for a few weeks now. I realised a few days ago that I have no service when I am not at home. At home I am connected to my wifi but out of the house nothing works. I tried to change my sim to an E sim an...

SophiaA by Visitor
  • 64 Views
  • 1 replies
  • 2 Helpful

Coverage in Woburn Sands

Update: 24 October 2025  Over the past few weeks, the Fibre company has accessed the area and installed the leased line to provide transmission to the site. The mast is now on-air restoring full service to Woburn Sands.   We will continue to mo...

Christopher_G by EE Community Support Team
  • 15367 Views
  • 88 replies
  • 24 Helpful

Resolved! No service/emergency calls only

EE reception has always been bad in my area, I usually see either no bars or one bar at max in my house. However, for the past few days it has been absolutely abysmal. For a few days in a row I'm seeing either No Service or Emergency call only status...

d62vm by Investigator
  • 171 Views
  • 4 replies
  • 2 Helpful

Femto Cisco Booster

But does EE pay for the bill for the WiFi use? I don't think so and to say there is 98% coverage when they include wifi in the mix is false advertising!

Tmd_63 by Investigator
  • 664 Views
  • 11 replies
  • 1 Helpful

Resolved! mobile signal

Iv had no mobile signal all day, any contact to ee is done via  a txt which i cant receive. I cannot stand this network!