The EE Community

Data usage

Hi,  I have unlimited data at the moment, but trying to find out what I use on average a month without having to call again. Trying to see if I can lower my allowance to make my contract cheaper when I upgrade.  

10£ pack pay As you go

Hello. I’ve just bought 10£  pack. I also requested for number transfer which is still under processing but I noticed I can’t make a call and text. Could you help me with this? I don’t know if this has something to do with the number transfer.Many th...

Ordered a sim only but have found a cheaper deal still with EE

I am a student and EE had reduced its prices meaning student discount wasn't useable - fine, so I ordered a sim. Now student beans have sent me a deal/offer with EE tat would save me £3 a month (and give me Netflix or google). I have just received th...

Roaming Issue in Serbia: Yettel Disconnect / H+ on MTS

Hi everyone,I'm currently abroad in Serbia and experiencing a very frustrating roaming issue with my EE line, and I'm hoping someone here might have some insights or have experienced something similar. EE Customer Service has been unable to resolve i...

London Underground EE Wifi-Auto cannot connect

Hi All,For some time I have been having problems connecting to the EE Wifi on the London Underground. When ever I try and connect it asks for a username and password as the image shows. The EE website indicates it should connect automatically and it ...

Updated to eSIM card Now now no service

Missing Order

Order No. xko********* This is for an Apple Watch, DHL tried to delivery on Sunday but needed a Pin number which had been sent to the number on my old Apple Watch. Obviously I don't receive messages on my Apple Watch from that number as it is tethere...

Text Messaging

I have recently taken out a Sim only account with 2 SIM cards, one for me and one for my wife. Although they are different phones and numbers when she sends a text message it shows at the recipients end as though I sent it. Is this due to the fact th...

Recent upgrade to EE Wifi 7 - Smart Wifi PRO will not pair

Trying to pair wifi pro with smart hub proWith wired connection the wifi pro give solid aqua light - but is not visible in the "my network" nor paired accorinding the ee appremove ethernet connection and back to flashing orange.did a factory reset an...