Mobile Network discussions

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA. To hel...

No internet or phone signal. Phone is showing 4G

I currently have no internet or phone signal in my new house. I raised an issue with EE and they said there was a problem in the area. 2 weeks later they said the problem was fixed but nothing has changed The area is showing no issues for coverage, y...

Ee

Hi, I can’t take or receive call for the past days now please can anyone help me?

Robotic voices on calls

When my husband and I speak to other ee mobiles our voices start to sound robotic! I have phoned tech people but they said to update our phones. This didn't work, the tech guy said he's call back but he didn't. I feel we are paying for a poor serv...

I have no mobile service in Bd15???

Is there a problem how long to connect as I need mobile for taxis tomorrow

Re: No internet despite full 5G

i have the same issue as the original poster. Sometimes my signal is showing full 5g and i cannot connect to anything that requires internet. In central london and areas near my work where most days i have no issues. its usually when ive been connect...

Re: Phone shows strong 4G connection but doesn't have internet connection

Same issue on my iPhone 13 mini. Displays a strong 4G signal to the network but just keeps loading and loading and loading and nothing happens until it times out. It happens so often that I’ve learnt the sequence it follows. If it loads for more than...

Obvious Hardware Throttling

We install LTE receivers for our clients in very rural areas and have recently come across several installations using EE SIMs where the download speed is not matching the signal strength. The speedtests at the router wired are peaking up to 40Mbps f...

Ha30bu

Hello, my SIM card has not worked for about 3 weeks and my English is very bad and I don't know what to do to restart it. Because I only have an ID card and no passport, I still can't get help from the ee store

Mast on small holding

Hello, We have an 11 acre small holding near Hailsham, East Sussex. Our rural area has very poor mobile reception. Looking at the options for renting land for a tower. Is this something EE would be interested in?

Resolved! Losing signal

I have the IPad Pro 2022 , when leave it for a few hours and then go to use it there is no internet connection, just a spinning wheel . I turn it off and back on and it’s back to normal, just a bit annoying.