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Forum Posts

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5292 Views
  • 2 replies
  • 2 Helpful

Resolved! Donegal

How can I check coverage in Ireland when it won’t accept the post code?

ABCE by Visitor
  • 293 Views
  • 1 replies
  • 1 Helpful

Calling from Ee Phone to Virgin landline

I have a query in that for some reason I am now unable to call from my EE MOBILE to my office landline which is Virgin. I have called off 4  mobiles now all EE contracts with no success. It rings and before it gets to being able to leave a voicemail ...

Lynn7647 by Visitor
  • 371 Views
  • 1 replies
  • 1 Helpful

Re: Is it just me or is ee phone signal poor

It’s not the bars that matter but recently I have actually had to resort to calling people back from the landline as both mobile and WiFi call seem to have failed. Our WiFi is FTTP and over 750mbs and EE suggest we should be in a strong mobile area. ...

Rikbar by Explorer
  • 321 Views
  • 1 replies
  • 0 Helpful

Wifi calling people unable to hear me

Hi, i changed to virgin for broadband back in january and since have had issues with wifi calling.  Im on an iphone 13 pro max and when i use my phone in the house noone can hear me, the call is although i have poor reception.  I can hear the other p...

Re: EE - Complaints Process

I have had no service in my area of Somerset for 7 days and unable to make calls & or access my data.!. only came back Wednesday & 3G only.!. I live in Burnham on Sea.!. I should receive notification of any problems from EE & did not.!. I want a refu...

Signal

Hello, could you please tell me why I’ve had no signal/network for 2 days now? It happened in October for a week also as I know my local area network was being improved, but I thought all that was sorted as my signal came back. I’ve had no message fr...

Kmorris85 by Investigator
  • 321 Views
  • 2 replies
  • 3 Helpful