Mobile Network discussions

Discussion about mobile networks

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 5888 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 6815 Views
  • 0 replies
  • 6 Helpful

Hotspot outage

So I just got home after being away for about a month and a half. I get home and tried to log onto the EE wifi hotspot to call family, and it just doesn’t exist. I’ve checked my PlayStation, laptop and phone. It just doesn’t exist anymore. I live in ...

Maxinout by Investigator
  • 588 Views
  • 8 replies
  • 1 Helpful

Resolved! Where do I report very weak EE signal?

HiWhere do I report very weak mobile signal? And can anything be done about it, it's been years.  Our house in central Torquay near the Riviera Conference centre has plenty of conference guests but little signal. I guess we are not London so go to th...

AlistairL by Investigator
  • 2642 Views
  • 8 replies
  • 5 Helpful

No network connection on my device

My EE network disconnected yesterday and it’s still showing no service but other network works perfectly when you change the sim, I don’t have access to any mobile to call the customer service team either 

Ama15 by Explorer
  • 1547 Views
  • 5 replies
  • 2 Helpful

Recent loss of 4G in ME10 1PS

Having changed my Mums phone provider to EE due to zero signal at her house on O2, and myself and partner having good EE signal on our phones when there, it has now disappeared. None of our phones have had signal now for a couple of weeks,, any one h...

TW2121 by Visitor
  • 367 Views
  • 1 replies
  • 1 Helpful

Resolved! No mobile network service

I have had issues with my mobile network all day losing service in the West Lothian and Edinburgh area in Scotland and right now I have no service at all in Edinburgh. My phone is dual SIM and I have no issues with another provider and also when I ma...

zhelev95 by Visitor
  • 473 Views
  • 1 replies
  • 1 Helpful

No signal

Please could you let me know if a problem has been logged in PL20 - we’ve had no signal all day, and when will it be resolved?  I’ve tried the checker but that is down too. Texting network status doesn’t help as no signal. Thanks

Dazzle11 by Visitor
  • 314 Views
  • 1 replies
  • 1 Helpful

Power cut loss of EE network.

Could someone please explain what is happening when we get a power cut, which is regular at the moment, we lose our EE mobile connection too.  It seems as if their mast is powered on the same mains line. This is awkward as we have no way of contactin...

DenisG by Investigator
  • 446 Views
  • 1 replies
  • 0 Helpful

No signal

Leaving this scam outfit. No signal for 3 days now in W6 Hammersmith! I am on most expensive contract they have. Liars! 

banksa61 by Visitor
  • 358 Views
  • 2 replies
  • 1 Helpful