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Forum Posts

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5299 Views
  • 2 replies
  • 2 Helpful

Signal

Hello, could you please tell me why I’ve had no signal/network for 2 days now? It happened in October for a week also as I know my local area network was being improved, but I thought all that was sorted as my signal came back. I’ve had no message fr...

Kmorris85 by Investigator
  • 322 Views
  • 2 replies
  • 3 Helpful

Resolved! EE Coverage at Glastonbury 2023

I'm lucky enough to be going to Glastonbury this year, and I was wondering how good the mobile signal will be.Up to and including last year, EE was the festival's official mobile partner, and the signal was excellent if you had an EE phone but poor i...

How to use only Edge signal

Hello, Will seem like a very opposite post compared to other questions. I’ll explain first. In our work building, we have very poor 4G or 5G signal, meaning phonecalls are impossible. Wi-Fi calling was my first option but does not work very well as i...

AntBull1 by Investigator
  • 683 Views
  • 6 replies
  • 0 Helpful

I sound like a dalek/can't be heard

Hi After about 3 or 4 minutes talking, people can't hear me. They say I sound like a dalek. Have tried a new SIM and am up to date with updates. Please help as I am struggling with every single call, either that I make or that people make to me. It's...

Resolved! Had an upgrade. Can't make any calls from mobile

Hi i just recently upgraded my phone to a Samsung S22, however I'm unable to make or receive any calls. I can't even call 150 from my mobile. I'm getting an error *not register on network. I have elderly relatives that u must be accessible to at all ...

Missk47 by Investigator
  • 425 Views
  • 5 replies
  • 3 Helpful

Re: 5g signal

Exactly the same here. On an EE sim only monthly contract which includes 5G. Got a galaxy A14 5G phone. Been on countless calls with EE tech including level 2 all of which say everything is set up their end (and on my handset) for 5G and there are no...

mattzz by Investigator
  • 485 Views
  • 3 replies
  • 0 Helpful