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Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2059 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1088 Views
  • 0 replies
  • 5 Helpful

Mast out of service? No internet/data for days

We have a 5G hub and our phones and internet haven’t been working for days. No calls or texts, can’t load pages etc. occasionally it’ll work for three minutes then drop out which is almost more frustrating than nothing at all.the service status check...

CJAlaw by Explorer
  • 790 Views
  • 4 replies
  • 6 Helpful

Dropped calls

We has gone terrible over last 18 months, they don’t know what’s wrong but it’s costing me money now, if they knew the problem they would fix it, 36 dropped calls in on day, sort your **bleep** out ee

No internet

I have the same issue and I can't even do a speed test it just says no Internet for me.3 contracts I need to terminate all mine I think.

Tony-Man by Explorer
  • 251 Views
  • 1 replies
  • 0 Helpful