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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by • Former EE Community Manager
  • 5331 Views
  • 2 replies
  • 2 Helpful

Ha30bu

Hello, my SIM card has not worked for about 3 weeks and my English is very bad and I don't know what to do to restart it. Because I only have an ID card and no passport, I still can't get help from the ee store 

Mast on small holding

Hello, We have an 11 acre small holding near Hailsham, East Sussex. Our rural area has very poor mobile reception. Looking at the options for renting land for a tower. Is this something EE would be interested in?

AdeC by • Visitor
  • 264 Views
  • 2 replies
  • 1 Helpful

Resolved! Losing signal

I have the IPad Pro 2022 , when leave it for a few hours and then go to use it there is no internet connection, just a spinning wheel . I turn it off and back on and it’s back to normal, just a bit annoying.

Johngee8 by • Investigator
  • 459 Views
  • 8 replies
  • 0 Helpful

Not registered on network

Since around beginning of November I have no mobile signal indoors, getting a message ‘Not registered on network’ when trying to make a call.WiFi calling appears to work.If I walk about 100 metres away from the house, then I can get a variable signal...

DRW14 by • Visitor
  • 312 Views
  • 2 replies
  • 1 Helpful

Do EE have severe congestion in LE3 on 4g/5g?

I have on coverage checker indoor and outdoor 4G.It used to be consistent round the clock speed in the 100s even indoors.Now on 4g, in the early hours of the morning I get 115mbps (on essentials plan), and all seems well.However afternoon and evening...

chrcolk by • Established Contributor
  • 395 Views
  • 4 replies
  • 2 Helpful

Re: Incoming calls go straight to voicemail.

This is happening to me too. It started a few days ago, and I have checked everything on my iPhone. Tried to call EE, but after waiting nearly half an hour in a queue with appalling “ music” I gave up. Then wasted another half hour trying to find a w...

PJT53 by • Investigator
  • 690 Views
  • 7 replies
  • 3 Helpful

London underground Wifi issue

Hello, recently I came back from holiday. Since then I am having issue accessing Internet in London underground stations. I am connected to EEAuto WIFI but it says" connected without internet ". Before I go on a holiday I didn't have any problems at ...

3G Switch Off.

Mum (91) has a Doro Phone Easy 308 on a pay as you go account. Used solely for SMS and phone calls. Will the 3G switch of render this Phone useless?

Jeremy27 by • Explorer
  • 382 Views
  • 3 replies
  • 4 Helpful
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