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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3356 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2708 Views
  • 0 replies
  • 5 Helpful

no signal

HiI recently joined EE and its been 3 weeks now and I am not getting any signals I put my EE sim in my phone today as I purchased it on 09th October and I am not getting any signals.Any help would be appreciated.Regards,

hinakhan by Visitor
  • 265 Views
  • 1 replies
  • 1 Helpful

Lost signal

I’ve completely lost my network coverage tried turning my phone on and off, tried airplane mode.its not based on my location as it went down around 5pm when i was not at home. My husband is on EE and no issues, and no issues in my area

Dmead by Visitor
  • 284 Views
  • 1 replies
  • 1 Helpful

iPhone 13 Pro Max 5g Standalone

I have an iPhone 13 Pro Max. iOS 18.1. New Full Works plan and EE 60.0.1 carrier settings. I am expecting to see the 5G Standalone toggle in mobile data options menu like many other have reported but still missing for me. Has anyone with an iPhone 13...

poor 4G mobile network

@bertie-boy wrote: Dear EE Customer Service, I am writing to urgently raise my concerns about the extremely poor 4G mobile network coverage in the RH20 3ND area. As I am currently undergoing cancer treatment, it is crucial that my health professional...

Resolved! Atrocious coverage in Manchester

Does anyone know why the signal is so incredibly bad in Manchester city centre? My calls drop or fail to connect constantly, especially around Piccadilly Station and Piccadilly Gardens, ironically the very worst spot for dropped calls is right outsid...

davj by Established Contributor
  • 1199 Views
  • 3 replies
  • 1 Helpful

5G

Ok I'm finally done with having my time burgled with this issue and I am sick of going round in circles. For about 18 months I have suffered with 5G not being fit for purpose, being hampered, delayed, ignored, research, troubleshooting, and frankly b...

Vio_9699 by Valued Contributor
  • 2980 Views
  • 33 replies
  • 7 Helpful