Not registered to network

Frankel1971
Visitor

My phone says not registered on network ... emergency calls only ..  can't contact ee ... have done all the usual switch phone on and off , airplane mode select network still nothing 

1 REPLY 1
bristolian
EE Community Star
EE Community Star

If you've not done so already, try a manual network search to see if EE shows as available.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker  in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.