Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Is anyone else having problems with the network connection on their phone? Mine’s not been working for the last few hours and I’m really stressed - the live chat doesn’t work either (or was it removed altogether?) so I can’t call customer service
Update: 23 June 2025 Over the past few months, our engineers have had planning approved and the equipment build has started for the new mast. Once the build is complete, we can start integrating the mast onto the network and confirm an approximate o...
I’ve had the same problem in my flat - 2 bars and 5G but internet doesn’t work and my call quality is terrible. The excuse about being indoors doesn’t really work when I have been in the same flat for 2 years and the signal quality has only been abys...
Hello there, My network is really slow to such an extent that i am even unable to open Network Status Checker
Yet again, EE is down in my area. Anyone know how I can find or receive updates? I cannot wait to leave this company.
This has been going on since I replaced by Galaxy A3, which had audio issues when Wifi calling, to a new Galaxy A15.The upgrade cured the audio BUT, I can take one incoming call, say, and the rest all go to voicemail.I cannot dial OUT UNLESS I toggle...
Hi,Is anyone else getting terrible data coverage in their town centre? In central Windsor (Berkshire) I regularly have no data connection, just an exclamation mark next to the signal icon on my Google Pixel 5. Is this due to buildings (a castle?), pr...
Hi to the Gurus out there. Have just received a replacement EE sim card for my mobile broadband router. Our signal out here "in the sticks" is weak so the best speeds with the previous EE sim was around 15-20 mbps upload. Just popped in my new EE ...
Hi All,I called a friend today who has said the my phone number has come up as Spam on his phone - he uses a Google Pixel.I find this super strange as i've never had an issue with my number which i've had for years now! How do i fix this issue? Thank...
For the last two weeks, 5G has had minimal speeds, if it manages to even connect .Awful support from EE. That's if you have at least an hour at least to wait and speak to someone.Anyone else in the city struggling with this??
