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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by • EE Knowledge Specialist
  • 11034 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
  • 22458 Views
  • 0 replies
  • 6 Helpful

Mobile signal booster

Hi, does anyone know if EE do a mobile signal booster? I have a really poor mobile signal indoors and although it's not much better outside, it's still better than I have indoors. 

Mast Fix Rural Scotland

Our village is in a very rural area. We all have antennas to receive an EE signal from 14 miles away over the sea. It’s always been not too bad at 20 plus mb download (some got 80 occasionally). For at least 2 months the signal is now more or less un...

Jas771 by • Contributor
  • 3877 Views
  • 23 replies
  • 3 Helpful

Resolved! Re: Coverage in Craven Arms

Supposedly the mast has been integrated into the network, then why is it I’m still experiencing signal issues.I shouldn’t have to reply on WiFi calling to have signal or to make/receive phone calls and text etc. 

Dweusden by • Investigator
  • 382 Views
  • 1 replies
  • 1 Helpful

Resolved! Data Stops Until Airplane Mode Reset

I’m also having exactly the same issue with EE on an iphone 15. I think it’s happening moving between cell towers and the only way to get data back is to turn airplane mode on and off. It never shows a loss of signal. 

Sgla by • Visitor
  • 903 Views
  • 2 replies
  • 0 Helpful

Resolved! No network

My phones been  showing Emergency Calls Only since 5th January.   The app shows there is a problem  in the area, but I cannot call/text 150 to discuss what's happening  with repairs, or when this may be expected.  Is there even any refunds re billing...

KEB2 by • Explorer
  • 776 Views
  • 5 replies
  • 1 Helpful

Resolved! Iphone 17 poor signal

Anyone else still have issues with no/bad signal?I have read old post regarding this and its software issues and to wait for updates. Phone gad has had an update to 26.2 but it still the same. It’s definitely not a signal issue as other device,15pro ...

Bfuk by • Investigator
  • 2144 Views
  • 6 replies
  • 3 Helpful

EE Mobile does not support VOIP

Have seen a few posts about EE users not supporting VOIP devices on their mobile network.I can confirm that this is indeed the case.Despite calls to EE business and them saying that VOIP devices are not blocked (after the typical "try turning it off ...