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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by • EE Knowledge Specialist
  • 11098 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
  • 22833 Views
  • 0 replies
  • 6 Helpful

Resolved! Constantly Poor 4G/5G

All around my local area, Bowdon (WA14) the phone and 4/5G signal is terrible and has been for years. This is not limited to just me, it is problem that is well known to all residents.My phone actually displays 4/5G signal but nothing loads or works ...

Bow_Don by • Explorer
  • 1934 Views
  • 5 replies
  • 2 Helpful

Coverage in Queslett and Pheasey

Update: 01 October 2026  Over the past few months, we have completed technical designs for the new mast and these have been approved. Our engineers are continuing legal negotiations for the lease agreement. Once all legal steps have been completed,...

Leanne_T by • EE Community Support Team
  • 7011 Views
  • 32 replies
  • 21 Helpful

Resolved! How to contact EE when there's no network?!

Does anyone know how to contact EE when they have no network? We're getting "Network not available" messages when trying to make calls. We have WiFi calling on as preferred method and WiFi is fine (Starlink). But WiFi calling is also not working. Tri...

Mercury80 by • Investigator
  • 1271 Views
  • 6 replies
  • 0 Helpful

EE

Ee is bad connection and they are scammers very very bad service bad company 

20191 by • Visitor
  • 317 Views
  • 1 replies
  • 0 Helpful

Resolved! wifi calling

I have 2 iphones each with a separate ee contract (work / personal). We have Starlink but this has not been an issue to date. Wifi calling isn't working, can't call EE as no signal and no online chat service it seems. I have restarted, airplane mode ...

Postcode B27 network issues

HiSince last Friday evening the network signal in B27 has been awful. I've signed up for updates but I just receive texts saying it's taking longer than expected to resolve the problems.I had to work from my dad's home this morning but I couldn't act...

Rukiroo by • Visitor
  • 485 Views
  • 1 replies
  • 2 Helpful

Resolved! No Signal in Barra HS9

No signal on barra since friday app says problem will be fixed in 16 hours has said this since friday we pay a fortune a month to get a service and you are not providing it 4 masts on island 2 are down completely 1 only half works and the other is on...

Resolved! Network has been down

My network has been down for over a month now were I get no signal on my phone and when I check it says it’s going to be 18 hours until fixed but that was a month ago