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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by • Former EE Community Manager
  • 5338 Views
  • 2 replies
  • 2 Helpful

Phone calls cutting off

Been with EE for two years now and I’ve never had any problems until recently where every phone call I’ve made has hung up randomly every 10-15 minutes.My Wifi Calling is off it happens everywhere and I’m using a IPhone 13 is there a fix to this, I’v...

Sianay by • Investigator
  • 262 Views
  • 5 replies
  • 0 Helpful

No Service

Please help! my phone was lost and I got a replacement sim. I have spoken to EE who say the sim is active, but I have no service and I am unable to add my number to receive iMessages or calls etc. I have tried removing the sim, updating the phone, ai...

Dilys123 by • Investigator
  • 306 Views
  • 11 replies
  • 1 Helpful

Internet access

I keep getting a message saying no Internet access whenever I'm out. Never been a problem till recently. Use a few parking apps and each time I go to use one I'm given this message. What can I do? 

Government gateway

Hii have just moved over to EE, I seem to be getting calls/ texts from everyone apart from my government gateway id log in. They send a code through to my Number to verify it’s me. It used to come through in seconds until I moved to EE. Anyone experi...

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