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Resolved! No internet with EE in my area this weekend

In my area the EE mobile signal has been "adequate" all weekend (between 1 bar on 3 bars 5G as usual) but there has been no internet whatsoever. We have a number of EE devices in the family and we are all experiencing the same problem.  We completed ...

DaddyH by Investigator
  • 404 Views
  • 4 replies
  • 3 Helpful

BT Mobile no phone signal

I have been a BT Mobile user for many years. Now my phone says No Signal or occasionally I get an intermitent weak signal. I can't find out how to access help from BT and when I texted 150 I was told that I am not an EE customer so they can't help. I...

Jane1952 by Explorer
  • 655 Views
  • 6 replies
  • 1 Helpful

No Service on either EE Sim

I have two EE sims in one phone - well one is through a 3rd party but runs on EE.I have no signal on either sim - Ive switched it off and on again - done the airplane mode thing - tried them in another phone.Nothing works. It says there isnt a proble...

Marie4635 by Investigator
  • 596 Views
  • 7 replies
  • 1 Helpful

Resolved! Why no 5g?

I've bought my first 5g phone and an EE sim as the coverage map shows an abundance of 5g coverage in my area, albeit much outdoors only.But I can't connect to any 5g at all, despite cycling around the area checking different places, clearly stated as...

Really awful signal for a long time

I’m based in Co Antrim, NI.I've been with ee 15 years and over the past few years, I’ve had awful bother with signal and phone service.Everyday I get texts messages from ee about issues in my area and nothing ever improves. Issues affect both 4G and ...

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Poor mobile service

Any one had difficulty with mobile network service issues?We had an outage on Wednesday (16/10) advising it would take at least 14 hours to fix. That appears to have been resolved until this afternoon where the service has gone again (18/10). Service...

jmcd69 by Investigator
  • 457 Views
  • 6 replies
  • 1 Helpful

no signal

HiI recently joined EE and its been 3 weeks now and I am not getting any signals I put my EE sim in my phone today as I purchased it on 09th October and I am not getting any signals.Any help would be appreciated.Regards,

hinakhan by Visitor
  • 219 Views
  • 1 replies
  • 1 Helpful

Lost signal

I’ve completely lost my network coverage tried turning my phone on and off, tried airplane mode.its not based on my location as it went down around 5pm when i was not at home. My husband is on EE and no issues, and no issues in my area

Dmead by Visitor
  • 236 Views
  • 1 replies
  • 1 Helpful