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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2607 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1790 Views
  • 0 replies
  • 5 Helpful

Sim not registered on network

Hi, I've been having issues today. Calls are being dropped and sometimes a msg pops up on phone saying sim not registered on network.I've checked the coverage in the area and it is excellent. I've restarted phone and it seemed to work at first, but t...

Sting7 by Explorer
  • 539 Views
  • 4 replies
  • 2 Helpful

I noticed EE 4G is getting worse

I noticed EE 4G is getting worse as well. I transferred from Vodafone to EE two years ago and have been very happy with EE. Things changed around the 3G switching off. If you Take the trains between Basingstoke to London Waterloo, it used to be good ...

Mast Fix Rural Scotland

Our village is in a very rural area. We all have antennas to receive an EE signal from 14 miles away over the sea. It’s always been not too bad at 20 plus mb download (some got 80 occasionally). For at least 2 months the signal is now more or less un...

Jas771 by Contributor
  • 1655 Views
  • 21 replies
  • 3 Helpful

Resolved! No signal in Twickenham

Currently sitting in the dark, 3 different EE numbers (2 phones, 1 5G broadband) entirely out of signal in Twickenham TW1.Coverage checker reports no fault but obviously that’s no true.Vodaphone still working.I can’t use 150 since no network, and EE ...

AncAinu by Explorer
  • 460 Views
  • 3 replies
  • 1 Helpful

Resolved! No mobile service

No or very poor Mobile service in BT71 area around Stewartstown area.Probably the EE mast at Brigh. Several of my friends have same problem since Monday of this week.Anything being done about ?

bob319 by Explorer
  • 391 Views
  • 4 replies
  • 3 Helpful

No data today

Hi, not sure if it is just me. I’m posting from my work phone (4G Vodafone). I have been struggling all day with my 5G EE phone: cannot access internet, send or receive messages…  I have checked EE and it looks like there is no issue in the area, but...